Customer Service Representative (trilingual)
Global Management Consultants is regions leading training and human resource consulting firm. We have been designing and delivering “best in class” human resource services, unique training programs, human resources software and solutions and recruitment services and solutions.
Since 1997, Global Management Consultants' unique and concentrated approach has been to focus on understanding our clients business strategy & planning; thereby achieving results by connecting human resource development and business strategy in the corporate setting. Business progression through people development & training has made Global Management Consultants sought-after business consultants in the Middle East and Pakistan.
Full time job with a multinational BPO, US based organization is looking for Customer Service Representative:
- Position based in the Dubai Media City – DMC
- Attractive remuneration package, employment visa and/ or work permit
- Candidates must be on transferable visa and available to join immediately
- Timing: Should be flexible as the work will be in shifts.
- Must be fluent in English, Arabic & French.
Key Accountabilities
- Providing first-rate customer service in an Insurance based call center environment in a 24*7 environment
- Trilingual (Arabic, English & French) Call center
- Manage customer expectations & ensure a robust communication rhythm
- Display strong customer handling skills and efficient problem solving to meet customer needs.
Type of Experience: 1-2 years experience in a call center environment, preferably in Insurance domain. Fresh graduates with appropriate skills will also be considered.
Education Level Graduate
Required Skills
- Candidate must have excellent French, Arabic & English skills (written & Verbal)
- Excellent interpersonal & communication skills are a must.
- Strong customer focus.
Preferred Skills
Candidate should have a strong customer service background in a call center environment
Benefits from the role / Value Proposition for the Candidate:
1) High learning & growth opportunity
2) Horizontal and vertical growth based on performance.
Feel free to share this job positing with your contacts and anyone who may be interested in the job role.
WALK-IN INTERVIEWS ARE HELD EVERYDAY FROM SUNDAY TO THURSDAY BETWEEN 9 AM to 4 PM at Suite 206, IT Plaza, Silicon Oasis, Emirates Road, Dubai, UAE.
