Director Of Operations

Company Confidential.  Located on east coast USA

Responsible for leading all Divisional Teams in the operation area of Snow and Ice Management; develop templates and standards to use across regions; oversee national procurement and leverage buying power for snow materials; develop training programs for selling new snow removal work and snow renewals; develop national program to prospect and procure new subcontractors while developing consistency across rates and terms.  Work with Divisional Snow Managers (DSMs) and Regional Managers (RMs) to achieve profit goals for the company while consistently improving market share.

Essential Duties & Responsibilities:

1)      Lead and develop Team of Divisional Snow Managers        

• Help to build and develop a collaborative team between snow markets
• Coordinate and implement weekly coaching and mentoring opportunities with the Divisional Snow Managers (DSM’s) and assist in their on-going training.

• Coordinate and implement internal opportunities for training and development
• Work with DSMs and RMs to develop annual penetration rates
• Supports DSMs and RMs to ensure all contracts are executed correctly
• Train DSMs to interview subcontractors , review credentials and establish rates
• Train DSMs to work with subcontractors to determine capacity  and service areas

2)      Development of Estimating and Production processes for Snow and Ice Management  

• Develop training modules for estimating and pricing
• Develop standardized proposal template
• Develop marketing material for snow services
• Analyze current snow operation trends and determine areas of improvement and accountability
• Ensure that subcontractor rates are consistent within and/or across divisions
• Develop standard subcontractor agreement with consistent rates and terms
• Review subcontractor agreements to ensure they are at following the Brickman Terms and Conditions

3)      Financial Tracking and Accounting Related Responsibility                                                  

• Develop accurate tracking reports for company to be able to determine work sold, contractual growth, work sold or lost during season by branch, region, division and/or company 
• Work with DSMs and Director of Accounting and Administration to track division, region and branch performance accurately to maximize GM%

4)      Material Procurement

• Explore innovative solutions for procurement, storage and transporting product
• Determine which product lines can be used nationally and leverage buying power
• Train DSMs to interview suppliers, review capacities and negotiate purchase price
• Train DMS to work with RM and BMs to determine seasonal inventory of bulk and bagged product
• Explore innovative solutions for procurement, storage and transporting product

EDUCATION:

4 year Business related degree; MBA preferred

EXPERIENCE & KNOWLEDGE SKILLS:

• Minimum of 5 years management experience in procurement, manufacturing, or process-oriented operations and/or related industry
• Strong metric-driven personality and methodology, and must drive the business for continual improvement of key metrics
• Strong financial knowledge with strong budgeting skills, proven P & L experience, and strong Strategic Planning experience
• Excellent communications skills, both written and verbal; having a high comfort level interacting with different suppliers and managers
• Effectively managing and directing multiple locations/facilities
• Good working knowledge of math and business formulas, including gross margin

PERFORMANCE SKILLS:

Must be able to:

            Manage multiple projects, deadlines and demands

Resolve problems while keeping in mind the best interests of the company, client and employees

Make decisions, including unpopular ones, in the best interest of the company

Communicate clearly, comfortably, and effectively with clients, team members, and management

Prioritize and plan work to maximize efficiency

Work with numbers accurately

Complete paperwork accurately and timely

Do any of the following for an extended period:

Sit at a desk

Work on a computer

Drive  

Walk   

TECHNICAL SKILLS:

Proficient in various computer programs, including Excel, Word, Estimating, and Job Cost systems

ABILITIES:

Management                            Ethical

Leadership                               Judgment

Motivational                            Time Management

Detailed                                   Multi-tasking

Reasoning                               

Relocation will be provided if needed.

PLEASE SUBMIT RESUME TO RESUME@ROBHESS.COM

All your information will be kept confidential according to EEO guidelines.