Salesforce.com Administrator

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 


Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.


We make sure that we deliver performance driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Title:                     Salesforce.com Administrator 

JOB SUMMARY

We are seeking a Salesforce.com Administrator to join our dynamic business applications team to help build, extend functionality, and integrate programs to enable our company to meet their business goals. The main responsibilities of this position are to ensure our business system is running smoothly, add/update functionality, and to provide support to the sales and in-house teams. This position reports to the Sr. Manager, IT Systems.

ESSENTIAL DUTIES & RESPONSIBILITIES

·         Serve as a key subject matter expert on complex and/or critical business issues and processes with emphasis on Salesforce.com and sales and support processes. Solve complex problems and develops innovative solutions related to the CRM platforms utilized by the business segments supported

·         Create/change screen layouts, metadata, fields, profiles, and business rules (validations and workflow) to support business requirements

·         Perform analysis, administration, troubleshooting, testing, software and data environment refreshes as needed

·         Assist in package and deploy software changes to all environments (development, testing, production)

·         Work with multiple business stakeholders to develop solutions against organizational roadmap

·         Demonstrate ability to influence business teams on maximizing the applications being developed leveraging the best solutions

·         Document system configurations and change management

·         Other duties as assigned

EXPERIENCE

·         BS/BA degree and 3+ years related experience

·         SFDC Administrator Certification

·         SFDC Developer Certification

SKILL & KNOWLEDGE

·  Salesforce.com Certified Administrator certification required

·  3+ years of Salesforce.com administration and customization

·  3+ years working on implementations of the Salesforce.com application

·         Experience with Salesforce Triggers and APEX code

·          Intermediate level of proficiency in Salesforce.com administrative tasks such as creating user profiles, roles, custom objects, custom fields, page layouts, workflow rules, validation rules, reports, and dashboards

·         Integration knowledge between multiple applications and ERP environments

·         Experience with data management and relational database design and familiarity with data formats, table joins, and ETL

·         Able to demonstrate business process knowledge at Enterprise level

·         Detail oriented, organized, and demonstrated ability to multi-task and shift priorities quickly, while maintaining control with limited supervision

·         Team player with a positive attitude, strong work ethic, and a focus on business issues

·  Excellent research and problem-solving skills

·         Ability to translate business requirements into technical deliverables

·         Ability to prioritize tasks, manage parallel projects, and meet deadlines

·         Excellent communication and interpersonal skills

·         Medical Device company experience a plus

Additional Information

Preeti Nahar 

Sr. Talent & Client Acquisition Specialist 

360 IT Professionals Inc.|510-254-3300 Ext 140 

Visit us: http://www.360itpro.com