Do you enjoy working with a group of people who like to work hard and have fun while doing it?

Then A & A is for you.

We are an international logistics company specializing in customs brokerage. Being part of our team means sharing in our excitement about logistics.

Our future depends on bright, energetic people with a strong desire to learn, grow, and play an integral part in our business growth and successes. We invite you to bring your skills to our company and see what A & A has to offer.

OUR PURPOSE

We thrive on helping people

OUR CORE VALUES

Serve with enthusiasm
Listen, understand, help and amaze everyone that we touch

Make it happen
Solve problems, over-deliver, make it easy

Play as a team
Be involved, encourage, hustle and celebrate together

Learn and grow
Be a learn-it-all, continuously improve, find a better way

Our Culture

We are a values-based organization and a dedicated group of professionals who value teamwork, learning and development, and innovation. We take a great deal of pride in developing long term relationships and in supporting our community and our environment.

Our Canadian office is excited to have full-time and part-time Customs Clearance Coordinators join their team! The successful candidates will work our daytime shifts between 8:00 am - 5:00 pm PDT and as members of the customs release team, you will need to be proficient in all areas of customs including air, ocean, highways, and lumber. The successful candidates will need to be able to work with a high level of accuracy and independence during their shift. This role will have the opportunity to work from home, giving you the flexibility to work from anywhere!

Major duties and responsibilities include, but are not limited to:

• Handling general inquiries professionally (internally and externally) over the phone, in person, or through email
• Review documentation and prepare customs release entries for processing
• Communicate with customers to clear shipments, close entries, provide updates, and resolve paperwork issues and customs holds
• Handle and resolve difficult or challenging situations while maintaining first class service to all internal and external customers
• Maintain strong knowledge of all ports and warehouses across the USA and Canada
• Assign correct tariff classifications 
• Assist in ensuring that all entries are released, classified and billed accurately and in a timely manner.
• Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when completing import and export documents to facilitate the movement of cross-border shipments.
• Other duties as required

• Minimum 1 year of customs brokerage experience preferred in all areas (air, ocean, lumber, and highways)
• Certified Customs Specialist (CCS) designation is preferred
• High work standards, high level of accuracy
• Ability to handle large volumes of work and meet tight deadlines
• Works well independently
• Strong customer service orientation
• Quick learner and a desire to learn
• Results-driven
• Ability to multi-task
• Strong communication skills

• There are potentially two positions available to work during the day. The schedules will be Monday through Friday but may change based on business needs.
• These positions will be remote, giving you the flexibility to work from anywhere!  

This position is located in beautiful Surrey, BC.

What's in it for you?

We offer a competitive salary, medical and extended health benefits, RRSP with employer matching, tuition reimbursement programs, professional training, and paid time off.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Please note that we are not accessible by public transit.