Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Family – Communications

Supports integrated messaging and communications strategies and plans to reach internal and external audiences, including our employees, clients, partners and media, investors and Board of Directors, across all digital and in-person channels. Manages the smooth progression of content from submission through to the initial stages of the production process, including editing and proofreading, publication, and tracking across several online platforms. Protects, promotes, and enhances AECOM’s brand and reputation, supports the organization in delivering strong results, aligns storytelling to key business priorities, elevates leadership profiles, and spotlights employees and their work to enrich the candidate and employee experience.

Job Summary

• Prepare, format, ensure quality, publish and track content across several online platforms using various content management systems

• Coordinate between key stakeholders including writers, editors and other teams

• Manage internal and external content development, including editorial calendars, project trackers, newsletters and award submissions

• Research, outline, write, edit, and proofread communications materials and ensure messages reach target audiences

• Leverage communication programs, message platforms, assets, and channels to support business priorities 

• Track impact of marketing campaigns through performance dashboards, metrics, and analytics

• Monitor inbound emails received via the company’s general mailbox and respond to general to moderately complex inquiries

• Create media contact list and ensure proper contact management in various communications tools and platforms

• Monitor and write summaries regarding AECOM’s daily press coverage  

• Escalate issues and recommend resolutions to manager

• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures

• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues

• Contribute to various and simultaneous process improvement initiatives to streamline processes, improve customer experience, and increase productivity

• May support junior members of the team in addressing routine issues within the assigned processes 

Minimum Requirements:

• Amenable for night shift schedule
• Open to hybrid set-up (2-3x per week RTO)
• Bachelor’s degree in Communications, English, Marketing, Journalism, or other related disciplines
• At least 5-6 years of professional, corporate communications-related experience, preferably in a global company
• Should possess excellent organizational, proactive problem-solving, communication and time-management skills, as well as an aptitude for acquiring new digital skills
• Experience in content writing and familiarity with AP style
• Experience with email newsletter platforms and content management systems such as Poppulo, SharePoint, Salesforce and Adobe Suite, an advantage but not required
• Intermediate proficiency in MS Office tools
• Strong project management capabilities

Attributes:

• Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail)  
• Ability to maintain good customer relationship and initiate ways to improve customer experience (Customer Service)  
• Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration)  
• Ability to effectively communicate within a varied audience and internal and external customers using different platforms. (Communication)  
• Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem-solving)

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, and service recognition awards.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.