Tenant Relocation Program Manager

  • Full-time
  • State/Province: New York
  • Business Group: DCS
  • Legal Entity: AECOM Technical Services Inc
  • Business Line: PPM
  • Work Location Model: On-Site
  • Operating Group: Americas
  • Primary Location: US - New York, NY - 605 Third Ave
  • Compensation: USD108000 - USD125000 - yearly

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Tenant Relocation Program Manager to support the Program Management Team on the AECOM/New York City Housing Authority (NYCHA) Comprehensive Modernization program. The Relocation Manager will manage day-to-day oversight of tenant relocation activities, maintain critical trackers, support compliance with relocation requirements, and ensure alignment between NYCHA, relocation vendors, design-build teams, field staff, and internal AECOM stakeholders.

This role is designed for a highly organized program coordinator and problem-solver with experience in tenant relocation, housing programs, or large public-sector initiatives. This role offers a strong leadership-track opportunity for a mid-career professional.

Key Responsibilities:

  • Establish procedures, gather data, develop legal/policy frameworks, and ensure readiness of vacant units.
  • Develop and coordinate procedures for managing relocations, including legal and policy documents (e.g., Temporary Relocation License Agreement, resident notices such as NOND).
  • Coordinate reviews with COO’s division, ATAD, Legal, Resident Services Department (RSD) and other stakeholders.
  • Forecast and manage inventory of vacant apartments (on-site and off-site).
  • Support bi-weekly meetings with Operations to track preparation of vacant units.
  • Establish workflows defining roles/responsibilities for moving residents to temporary housing.
  • Lead line-by-line lease compliance and property management reviews before and after contract award.
  • Oversee the matching process post-award, ensuring collaboration across departments to resolve tenant issues and optimize placements.
  • Coordinate bi-weekly stakeholder meetings to monitor progress.
  • Collaborate with teams to resolve challenges and streamline relocation processes.

Qualifications

Minimum Requirements:

  • BA/BS plus four years of relevant experience or demonstrated equivalency of experience and/or education        

Preferred Requirements:

  • NY/ NJ Agency experience
  • Familiarity with environmental documentation or hazardous materials processes including lead and asbestos removal and disposal.
  • Experienced proactive project manager.

Additional Information

  • Sponsorship for US employment authorization is not available now or in the future for this position.
  • Relocation is not available for this position.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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