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General IT Support Wizard

Vancouver, Canada

Company Description

We’re Hiring

AERIS Consulting Group is a IT consulting company that keeps businesses up and running so everybody wins. AERIS delivers IT Support and Management Services, IT Consulting and Project Services and Hosting Services. Our IT services company, AERIS Consulting Group, is looking for talented people to round out our rag-tag bunch of misfits. Openings are for permanent employees as well as contractor specialists for project engagements:

Job Description

We need a jack-of-all-trades who is:

  • Personable – You are easy to get along with and genuinely care about your clients and their needs.
  • Tenacious – You don’t give up on an issue until you’ve resolved it or found a workaround.
  • Helpful – You’re asked something you don’t know the answer to; instead of saying “I don’t know” or “That’s not my job,” you open up the Google machine and start looking for a solution (or reach out to the team).
  • IT-obsessed – You built PCs for your family and friends, turned an old 386 into an MP3 player for your car, and just love playing with tech stuff. Bonus points if you used a CPU cooling system to heat your aquarium.
  • Mobile and willing to travel throughout Metro Vancouver, though most of our clients are centralized and a lot of our work is done remotely.

Qualifications

Essential skills:

  • Experience with and a strong understanding of supporting and troubleshooting LAN/WAN TCP/IP networks (hardware, DNS, firewalls, cabling, switches).
  • Experience supporting and maintaining Active Directory environments, including user and computer accounts, and file permission groups.
  • Basic experience supporting and maintaining Microsoft Exchange (hosted or on-premises) environments.
  • Basic to intermediate skills with Microsoft Office, particularly Microsoft Outlook in Exchange environments.

Helpful but not required:

  • Familiarity with remote access support using IPSec, RDP, VNC, TeamViewer, etc.
  • Experience with virtualization (VMWare vSphere/ESXi, Microsoft Hyper-V).

Additional Information

How to Apply

If you’re are interested subite your resume and cover letter to our SmartRecruiters ad. We are looking for someone immediately – orientation and training included. Join a growing company with a set client base today!  No phone calls please.