Pre-Sales Analyst - Redwood City, CA

  • Full-time

Company Description

We are a profitable and fast growing cloud software company that develops and markets agile business automation software. We have a strong and deeply referenceable customer base ranging from Fortune 100 companies to start-ups. Our suite of products include Contract Management, Customer Support, Workflow, ITIL and Asset Management.

We offer a competitive salary based on experience, stock options, profit sharing, 401K plan, health/dental insurance and a collegial work environment.

Our offices are in a gorgeous location right on the bay and unlike desperate young start-ups, we do not expect staff to work crazy hours - we believe that in the long term, it is optimum for everyone if employees maintain a healthy work/life balance.

Job Description

You will join the team responsible for designing and demonstrating software configurations to meet the business needs of clients ranging from industry giants such as Chevron and NEC to tiny start-ups.

We need someone with a strong analytical mind that that understands business organizations and operations, likes talking with people, is service oriented, likes doing a variety of activities, writes well, and enjoys researching/finding answers.

Each customer needs something different, and you will work with clients of varying sophistication to understand their business needs and challenges, then use our software to build creative solutions that meet these needs. This requires a good understanding of the system's capabilities and the ability to see issues from the customer's perspective.

Qualifications

  • Intelligence, creativity, familiarity with web-based technologies, and the ability to rapidly learn a complex and wide-ranging program.
  • Good judgment, capacity to independently evaluate situations and identify the optimum course of action
  • Excellent written and verbal communication skills
  • Initiative in seeking ways to contribute to the success of the company that go beyond a narrow definition of job responsibilities
  • Experience with database concepts and web based technologies

Additional Information

All your information will be kept confidential according to EEO guidelines.