We are a profitable and fast growing cloud software company that develops and markets agile business automation software. We have a strong and deeply referenceable customer base ranging from Fortune 100 companies to start-ups. Our suite of products include Contract Management, Customer Support, Workflow, ITIL and Asset Management.

We offer a competitive salary based on experience, stock options, profit sharing, 401K plan, health/dental insurance and a collegial work environment.

Our offices are in a gorgeous location right on the bay and unlike desperate young start-ups, we do not expect staff to work crazy hours - we believe that in the long term, it is optimum for everyone if employees maintain a healthy work/life balance.

You will take charge of implementation projects as the project manager and primary driver of communication between the implementers and the customer. Our implementers are great at gathering requirements, building out the system, and demonstrating and training customers, but they appreciate having someone with more specialized skills to manage their projects, keep everyone informed and on track and ensure that milestones and deadlines are met on both sides. 

We need your skills as an excellent communicator who can set appropriate expectations, keep everyone apprised of progress and action items, manage customer quotes and project plans, and assist in balancing workloads and ensuring that we meet our commitments.

• Excellent written and verbal communication skills
• Ability to be empathetic yet firm with challenging customers, and to be persistent in reminding both customers and implementers of outstanding action items
• 4 year college degree and at least two years of full time work experience as a project or account manager on a technical team
• Demonstrated success managing projects and relationships at a distance
• Superior organizational skills
• Good judgment and the capacity to independently evaluate situations and identify the optimum course of action
• Initiative in seeking ways to contribute to the success of the company that go beyond a narrow definition of job responsibilities
• Certification as a Project Manager is a plus, but not required

All your information will be kept confidential according to EEO guidelines.