International Inbound Tech vacancy

  • Full-time

Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description


Process : Inbound

Job Description:
•    Recommendation of technical help through easy steps
•    Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
•    Software or Service packages to be sold
•    Resolving all issues promptly, thoroughly and in a cost effective manner.

Benefits & Facilities
•    Fixed Salary + High Incentives
•    Fixed Salary on 1st of Every Month
•    Daily Sales Incentives
•    Attendance Incentive
•    Monthly Sales Incentives
•    Loyalty Bonus every year
•    
Age – 18 to 32 years

Minimum 6 months EXPERIENCED CANDIDATE from Outbound Tech Support Process are preferable

Salary: 1,25,000 - 2,50,000 P.A. Lucrative incentive scheme for outstanding performance
Role Category: Voice
Role: Senior Associate(non Technical)
Shift timing – Both Morning and night shift

Desired Candidate Profile:
•    Any Graduate - Any Specialization, Graduation Not Required
•    Candidates must have minimum 6 months of relevant documented experience.
•    Undergraduates are also eligible
•    Must have basic to moderate knowledge of computer functionality.
•    Must have flawless vocabulary & neutral accent
•    Must be comfortable with night shift
•    Must be a good team player
•    Candidates having soft skill will be preferred

NO FRESHERS ARE ALLOWED


Walkin from Monday to Saturday from 11am to 6pm

Adeeba E-Services Private Limited
Room no-603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091

CONTACT DETAILS :DEVOPRIYA PAL(HR EXECUTIVE)-7059753939


Additional Information

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates


Must have experience in OUTBOUND TECH SUPPORT for more than 6 months