National Agent Manager Telecom

  • Full-time

Company Description

Headquartered in Los Angeles, AireSpring is an award-winning provider of cloud communications and managed connectivity solutions. AireSpring provides next-generation communications solutions including AireContact®, AirePBX® - Business VoIP Phone Systems, SIP Trunking, MPLS, and Dedicated Internet Access. 

AireSpring has received numerous third-party industry awards: "Product of the Year", "Best Telecom Deal,"  "Best in Show," and "Top Channel Program." 

AireSpring is a privately held, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communication and connectivity solutions at competitive rates

Job Description

This role is open to Anywhere in the United States. Remote Oppertunity 

The National Agent Manager is a key member of the leadership team for AireSpring’s North America Channel organization. The National Agent Manager facilitates activities and provides analytical insight into actions and programs that drive sales productivity, performance and results. This individual has broad responsibility to facilitate the channel sales process, technology, administration, analytics and other areas that impact sales results.

The National Agent Manager will report to the SVP of Channel Sales, who has oversight responsibility for channel sales. As a senior member of the team, the Manager is expected to work autonomously and collaboratively, interfacing with other senior executives, in sales and marketing, product, and operations. The Manager will co-identify issues and roadblocks that impede performance in any way, and will be responsible for driving the actions that bring about improvement in overall sales performance.

Key responsibilities
•    Advising: Maintain a comprehensive understanding of the sales plan, budget, current performance, and potential drivers of change. At all times, maintain a data-driven, independent perspective on the business, and without direction perform various analyses that drive insight into sales performance. Make recommendations on programs and actions to improve sales.
•    Sales planning: Assist in both annual sales planning, as well as ongoing and ad-hoc planning. Build detailed sales plans and project plans.
•    Reporting and insights: Generate recurring and ad-hoc reporting that provides insight into sales performance. Proactively design and execute analysis that creates new insight into performance and opportunities for improvement.
•    Administering: Lead processes to resolve a high volume of requests for sales operations support (e.g., lead assignments, territory adjustments, policy interpretations, etc.).Provide direction on complicated cases, monitor SLAs, and continuously improve the system
•    Sales process and policies: Constantly review and make recommended changes to sales processes and policies. Manage the implementation of sales policies (e.g., territory and account rules, etc.).Identify cross-functional opportunities to improve sales processes (IT, credit, operations, customer service), and serve as voice of sales with other departments in driving change.
•    Technology: Manage how the sales team uses sales tools and technologies such as CRMs, back office portals, quoting tools, etc. Contribute to the configuration of systems, and be the voice for sales with IT and other supporting organizations regarding requirements and changes needed.
•    Project management: Assist with meetings with channel partners and help drive the relationships forward to increase sales and strengthen relationships. Perform analytical tasks such as business case development and budgeting, create and lead presentations, develop project plans, and manage execution of deliverables

Qualifications

Desired Skills & Experience
•    10 or more years of experience in sales and or sales operations within the Telecom industry. Especially in channel sales.
•    Superior analytical skills. Must be comfortable working in large and ill-defined data sets, identifying trends and underlying drivers. The successful candidate will be able to build moderately complex models, reports and dashboards in Excel
•    Superior written communication skills. Must be able to effectively craft materials (slide decks, dashboards, etc.) that explain complex issues for executive audiences. The successful candidate will be able to build executive-ready documents with moderate input from supervisors and marketing.
•    Excellent verbal communication skills. Must be able to facilitate meetings with diverse groups of stakeholders
•    Experience in managing stakeholders. Must be able to independently meet with stakeholders, communicating project update, gathering feedback and direction, and building consensus
•    Bachelor’s degree required, preferably in business administration, communications

Additional Information


WHAT THIS COMPANY OFFERS YOU:

  • Highly motivated and dedicated team
  • Medical Benefits
  • 401K with employer match
  • Generous Paid Time-Off Plan
  • Paid Parking
  • In-House Espresso / Latte Machines
  • Discounted corporate membership at LA FITNESS and 50% employer contribution
  • AT&T Discount on personal mobile plan