Customer Service Talent Community

  • Seattle, WA
  • Full-time

Job Description

Customer Service team members at Alaska Airlines and Horizon Air deliver friendly and helpful face-to-face service to our traveling customers from the board room to the ticket counters at the airport. They assist customers with travel needs such as ticketing, check-in, boarding the aircraft, securing baggage, all while confirming cabin security.  They are people people who love to engage our customers in conversation while attending to their travel needs. Our Customer Service team members are empowered to make decisions that are best for the customer which makes every day feel like a job well done.

Become a member of the talent community if you are interested in the following areas: 

  • Customer Service Agents
  • Passenger Service Agents
  • Customer Service Leads
  • Station Supervisors
  • Station Managers
  • Board Room Concierge

Additional Information

To join our talent community*, click "I'm interested" and introduce yourself with your resume. We'll keep in touch with information and announcements that may interest you. 

Remember, this is not a job application. To find current job openings and submit an application, please visit alaskaair.jobs or horizonair.jobs.

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