We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.

Key Duties & Responsibilities:

•            Be a single point of contact for the buyer/ lender and other stakeholders for the transaction with respect to work related to the Title/Settlement services

•            Need to read search documents and paraphrase title and other title commitment related matters

•            Support the Title/Settlement Services process for states where PTS/PTC/PTA is Settlement agent in the United States – including providing required status/information to all the stakeholders involved in the transaction and answering questions about the property.

•            Interact effectively with the multiple stakeholders involved in the transaction.

•            Should be capable of producing error free work consistently.

•            Maintain 100% quality yield

•            Should be a fluent English speaker.

•            Meet the output HRDs set by the business unit for the process

•            Research top priority items by providing detailed investigation of complaints and disputes

•            Ability to discern matters that require escalation to Supervisor

•            Timely completion of all work assignments and projects

•            Maintain strong team alliance, ability to work with co-workers to meet and achieve team and department goals

Preferred Experience Type

• Minimum 0 to 4 year of international voice experience (preferably in Mortgage or US Real Estate industry).
• Freshers with excellent verbal and written communication can also be considered.

Critical Requirements

• ·       Mortgage or insurance background
• ·       Good communication skills
• ·       Ability speak in a neutral/American accent
• ·       Worked in an international voice process serving US customers
• ·       Clear Versant test with 55 as qualification score

Competitive salary based on your experience and skills
Good Health
Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
 

Happiness
• 6 paid days off per year
• Employee engagement programs
• Opportunities to join our community service initiatives, including Habitat for Humanity
Are you up to the challenge? What are you waiting for? Apply today!
If you have any questions or concerns, feel free to reach out to us at [email protected]
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.