Senior Manager/Director, Platform Operations

  • Full-time

Company Description

ArcSpan Technologies is an innovative audience monetization SaaS company operating within the rapidly evolving AdTech and MarTech industries. ArcSpan delivers efficient next-gen data tools and dynamic revenue optimization solutions to leading publishers and audience data owners to help drive top and bottom line growth.  As customers seek to adapt to a first-party addressable audience marketplace, ArcSpan’s Audience Monetization System (AMS) boosts their revenue by enhancing the quality and quantity of real-time targetable audiences in an automated way, while tracking and optimizing to KPIs across digital channels.  ArcSpan’s enterprise technology product suite and data solutions drive both on-site and off-site monetization success.

Established by digital industry leaders from Accordant Media, dentsu, NewsCorp, and Beeswax, ArcSpan prioritizes consumer data privacy and fosters industry transparency. The company is headquartered in New York City.

www.arcspan.com

We are seeking a collaborative, experienced Senior Mananager/Director, Platform Operations to join our team!

ArcSpan is seeking a Senior Manager/Director, Platform Operations to join our team and help build the next generation of real-time audience monetization solutions. The Senior Manager/Director will work closely with ArcSpan’s engineering and product development teams, as well as with our customers and partners, to ensure that all critical platforms are connected to the AMS for both data gathering and activation.  The desired candidate will understand the broader advertising technology ecosystem, as well as the ability to seamlessly connect the different facets of the ecosystem in a way that allows customers to measure and maximize ROI.   

Job Description

  • Develop and scale a productized approach to connecting to key components of a customer’s AdTech and MarTech stacks 
  • Support the architecture and design of ArcSpan’s core technology and software  
  • Identify gaps in platform operations capability and create a plan to fill those gaps in collaboration with the product and technology teams
  • Collaborate with Customer Success team to understand customer tech stacks and different approaches to addressing all onboarding and support needs and scenarios
  • Work closely with key external partners across ad serving, SSPs, DSPs, DMPs, CDPs and other platforms to ensure proper integration, as well as creating and executing roadmaps to address technology partners integration needs
  • Maintain an ongoing awareness of emerging developments and trends in data, identity, privacy and omnichannel platforms (especially OTT/CTV) that could impact or influence current and future product development 

Qualifications

The successful candidate will have:

  • Minimum of 4 years digital media experience
  • 3+ years in MarTech or AdTech
  • Deep knowledge of Google Ad Manager and FreeWheel ad servers, as well as Prebid and TAM/UAM
  • Knowledge of SQL and browser development tools
  • Knowledge of RTB/PMP processes and API technologies
  • Understanding of audience data processing across a cloud environment
  • Expert-level knowledge and experience developing both front-end and backend aspects of an application 
  • Self-starter who as ability to work with minimal direction and team player with a passion to teach others 
  • Willingness to own initiative from inception to solution 
  • Great communication skills, energy, and enthusiasm to exceed expectations
  • Ability to interact with clients to problem solve and maximize platform effectiveness
  • Data driven & technical with the ability to communicate effectively with product & engineering teams

Additional desired qualifications (but not required):

  • Experience in Ad Operations/Rev Operations at a publisher

Additional Information

ArcSpan offers an attractive compensation package including: competitive base salary, annual bonus, equity and additional health insurance, time off, 401k, flexible working environment and other benefits.

This is a hybrid position – partially remote and partially working out of our HQ in New York City. Candidates must be within daily commuting distance of NYC or willing to relocate.

ArcSpan Technologies is an Equal Opportunity Employer. Applicant information will be kept confidential according to EEO guidelines. Candidates must be legally authorized to work in the United States.

Direct candidate applications only. Absolutely no employment nor outsource agency submissions please.