Billing Specialist - USA

  • 1501 Woodfield Rd, Schaumburg, IL 60173, USA
  • Full-time

Company Description

Arkadin is focused on bringing businesses into the future by delivering Cloud Communication services
that drive productivity and provide a seamless end user experience. More than technology alone, we understand that it’s people working with people that actually creates positive change. Whether its delivering a large event, making video systems interoperate, or enabling global Cloud voice, we look after every aspect of the project and we take the hassle out of user adoption.

At Arkadin, we have successfully transformed our own business by putting our people at the heart of our
communications: We work with all our customers to help them do the same, to create a Digital Workplace that will thrive because it is designed around the people who will enjoy it. This digital workplace delivers
many benefits: improved business workflows, new and better working habits and being able to deliver an enhanced customer experience.

Present in 33 countries and part of NTT Communications, we have been changing the way businesses communicate for fifteen years. We continue to learn from our base of 50,000 clients: Many business challenges are similar, but every business demands unique attention.

For more information, please visit

Job Description

Manage the billing activity for a specified region.

Ø     Be dedicated to the integrity of each billing cycle by utilizing tools and resources provided.

Ø     Be able to effectively comprehend billing contracts and have the aptitude to inquiry when needed.

Ø     Meticulously in the rating entry of high level billing accounts that entail special requirements, such as converting multiple currencies using fluctuating exchange rates.

 Ø     Be confident in multiple databases.

Ø     Process credits and debits upon request via SFDC billing work orders.

Ø     Conduct monthly checks prior to the monthly closing, including working with local and global IS teams for support as needed.

Ø     Manage essential tasks needed in order to close billing by the expected timeline.

Ø     Fluently review current manual processes and provide feedback on possible improvements.


• High School Diploma or equivalent. Associates and/or Bachelors Degree highly preferred
• 5+ years experience in a account receivable or billing required
• Strong proficiency in MS Excel, Outlook, and file maintenance
• Exceptional organizational skills and highly detail oriented individual

Additional Information

All your information will be kept confidential according to EEO guidelines.