Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Title: Deskside Support Specialist

Duration: 12+Months (Possible Extension)

Location : CHICAGO, IL (Onsite)

SKILLS OVERVIEW (List or Overview):

· Candidate requires 5-7+ years of Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments.

· Must have provided VIP level Support

· The support platform is Microsoft OS including Win7 and some Win10 (piloting).

· In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds.

· The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft.

· This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.

· The candidate must be able to provide on-site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools.

· Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.

For more information, Please contact

Shubham

973-295-4595