- Richardson, TX
Delivering unsurpassed management and lifestyle services to communities worldwide.
A Collections Specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills.
Duties and Responsibilities
Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
Make collection and billing calls to reduce the lost assets of a company and delinquent payments
Other duties as assigned.
General skills and abilities to perform basic credit and collection functions.
Skill in the maintenance and control of appropriate data collection and record keeping systems.
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
Knowledge of conflict resolution techniques at a proficient level.
Professional customer service skills.
Self-motivated, proactive, detail oriented and a team player.
Time management and time critical prioritization skills.
Education and Experience
Associates Degree Required
Bachelor’s Degree Preferred
1 – 3 years of directly related or closely related experience
All your information will be kept confidential according to EEO guidelines.