Window Service Technician

  • Cuyahoga Falls, OH
  • Full-time

Company Description

Associated Materials is the parent company for leading
building product brands such as Alside, Gentek, Revere, Alpine and
Preservation.  With a legacy of over 65 years in business, we create,
develop, manufacture, extrude and distribute beautiful siding, windows and more
throughout our network of North American company-owned distributors.  If
you’re searching for a rewarding career, consider AMI.

Job Description

Objectives:

  • Implement excellent service levels and customer satisfaction
  • Establish and maintain excellent physical presentation of window products

 

Primary Duties:

  • Visit regional customer locations bi-monthly to improve service
  • Check window displays to ensure proper operation, cleanliness, and current design and models
  • Ensure all store signage is correct, current, and complies with customer and AMI regulations
  • Provide window and siding installation seminars
  • Review window parts kits to ensure that they are complete and current
  • Review outstanding service issues and visit job sites to resolve service issues
  • Visit in-progress window jobs and review installation techniques
  • Provide feedback regarding store owner, operations manager, and installer performance
  • Complete Service Tech Call Reports

Qualifications

  • High School Diploma or equivalent
  • 2-4 years experience in servicing window products or related field
  • Able to travel up to 90-95%
  • State-issued drivers license and good driving record

Additional Information

All your information will be kept confidential according to EEO guidelines.