Customer Service Representative

  • Montoursville, PA
  • Part-time

Company Description

AutoTrakk is the leading automobile leasing company specializing in financing customers with moderate to severe credit issues.

 

AutoTrakk works through a network of authorized dealers in PennsylvaniaNew York, New Jersey, Ohio,MichiganIndianaKentucky, North Carolina, South Carolina, West VirginiaVirginiaMaryland, andDelaware.

 

With AutoTrakk you can:

Work with an established dealer near you!

Choose from a large selection of dependable late model cars!

Drive a vehicle with a warranty!

Get low, low weekly payments!

Get the oppotunity to re-establish your credit!

Make your payments quickly and securely online or over the phone!

Job Description

The Customer Service Representative position will require conducting day to day departmental  functions including: 1) Primary Call Center tasks; 2) Secondary departmental / clerical tasks and duties. This position requires extensive phone communication. Patient and courteous people skills are demonstrated in the maintenance and servicing of new and existing accounts. 

Qualifications

  1. EDUCATION : High School Diploma (or equivalent GED) or higher preferred
  2. EXPERIENCE: Required – Industry related experience. PREFERRED – a minimum of 1 tear customer service / call center experience.
  3. LANGUAGE: Spanish speaking strength beneficial.
  4. REQUIREMENTS: Part-time positions with varying hours. Evenings and Saturday hours required.
  5. SKILLS, KNOWLEDGE and ABILITIES: The use of telephone skill, basic computer knowledge including date entry, look-up and utilize documentation, and use company software. There is also a need to demonstrate skills and ability to perform and control all assigned areas of responsibilities

TWO EVENINGS SHIFTS PER WEEK AND ALTERNATING SATURDAY HOURS REQUIRED.  

Additional Information

Position Outline: Part-time: (30-35 hours per week)

Day hours 8:30AM TO 5PM with definite 2 evening shifts & alternating weekend hours.


Job Posting # 0112-4