Customer Service Representative

  • Montoursville, PA
  • Full-time

Company Description

AutoTrakk is the leading automobile leasing company specializing in financing customers with moderate to severe credit issues.

 

AutoTrakk works through a network of authorized dealers in PennsylvaniaNew York, New Jersey, Ohio,MichiganIndianaKentucky, North Carolina, South Carolina, West VirginiaVirginiaMaryland, andDelaware.

 

With AutoTrakk you can:

Work with an established dealer near you!

Choose from a large selection of dependable late model cars!

Drive a vehicle with a warranty!

Get low, low weekly payments!

Get the oppotunity to re-establish your credit!

Make your payments quickly and securely online or over the phone!

Job Description

Bilingual abilities a plus!

The Customer Service Representative position will require conducting day to day department functions including:

Primary Call Center taskes.

Secondary department  / clerical tasks and duties.

This position requires extensive phone communication. Patient and courteous people skills are demonstrated in teh maintenance and servicing of new and existing accounts.

Qualifications

Bilingual abilities a plus!


1. Education: High School Diploma (or equivalent GED) or higher preferred.


2. Experience: Required - Industry related experience. Preferred - A minimum of 1 year customer service / call center experience.


3. Language: Spanish speaking strength beneficial 


4. Requirements: Part-time position with varying hours. Evenings and Satuday hours required.


5. Skills, Knowledge, and Abilities: The use of telephone skills, basic computer knowledge includeing data entry, look-up and utlilze documentation, and use of company software. There is also a need to demonstrate skills and ability to perfrom all assigned areas of responsibilites. 


 

Additional Information

Evenings and alternating Saturday hours required.


Job Position Number: 1111-6