Senior UX Researcher

  • Strada Regina 40, Bioggio, TI, Switzerland
  • Full-time

Company Description

Writing the future. Together. 

Avaloq is a value driven, fast-paced financial technology and services company and we are committed to developing the banking solutions of tomorrow. 

By joining Avaloq, you’ll become a key part of our effort to power the digital transformation of the financial services industry. Our ambition is big and bold – to provide full end-to-end digital solutions by combining our leading efficiency with a flexible, responsible digital user experience. Headquartered in Zurich, Avaloq has over 2,000 employees globally. More information is available at  

Job Description

Your Team

As a member of Avaloq’s global design team you will become a part of a talented and highly motivated group of designers, product managers, product owners, and engineers that are responsible for shaping Avaloq’s product offering. You will play an integral role in this process by ensuring a design driven and human centered innovation and development approach leading to solutions that re-envisage our users’ financial experience. 


Your mission

  • Understand and advocate for Avaloq users’ wants, needs and pain points

  • Drive UX research initiatives to assist in product definition and direction

  • Translate research finding into functional design assets and action points

  • Support the design team in developing and realizing UX research strategies

  • Facilitate UX research workshops and training initiatives


What you need

  • 5 years experience working as a UX Researcher or UX Designer with a strong focus on UX research

  • Degree in Design, Human Computer Interaction, Psychology or qualification in a related field 

  • Strong verbal and written communication skills in English and German, French or Italian are a plus

  • A passion for understanding user wants, needs, and pain points

  • Experience In preparing and moderating UX research sessions, facilitating workshops and training initiatives

  • Expertise in UX design and prototyping software such as Figma, Sketch, Invision, or similar tools 

In addition to a CV please also share your portfolio of design projects and deliverables with us.

Additional Information

Now lets talk about perks and compensation

We have a hybrid work week model, giving colleagues flexibility in how they work, as well as ensuring we create our unique Avaloq culture in our office locations. Our base salaries are competitive and you can be recognised for outstanding effort with an extraordinary achievement reward – the pinnacle of recognition. Avaloq aims to share its success with all its colleagues by paying out “Success Share Units” depending on its performance in a given year.

At Avaloq we embrace diversity, we embrace difference. We are whole-heartedly committed to equal employment opportunities and we foster an inclusive culture where everyone’s' contributions are valued and their voices are listened to. We hire, compensate and promote regardless of origin, age, sexual orientation, gender identity or any other fascinating characteristics that make us different. Please note that our job descriptions are intended to be written in an inclusive and gender neutral language.”

Don’t be shy – apply!
Please only apply online. 

Note to Agencies: All unsolicited résumés will be considered direct applicants and no referral fee will be acknowledged.

Privacy Policy