Do you have a technical background and would you like to assume responsibility and leadership? Then we can offer you this opportunity within the O&M Partner Programs Centre of Competence to become a specialist, travelling the world for 30-60 days a year to establish and support successful, technical service organisations in airports and logistic centres.

Facilitate great global service
You join BEUMER Group A/S to help us deliver intralogistics solutions such as mission critical baggage handling systems for airports and parcel handling systems for a variety of customers all over the world. We have the leading product on the market, and the office in Aarhus, Denmark, is an international Centre of Competence. From here, you support 29 group companies and help carry the strategic responsibility for our global service contracts. 

Support colleagues and customers globally
Coaching the 29 group companies, you support their O&M quotation and calculation work and help them compile the right service offers for our customers through the right winning strategy. You will also support over 100 existing O&M contracts worldwide. Although the vast majority of your interactions will be internally, at times you will also be working closely with our customers, mainly through new O&M quotations and contract renewals. The role, however, is quite broad and varied, with the main responsibilities listed below:

• Analysing customer service requirements from a technical, operational and commercial perspectives to establish the right O&M service solutions – via analysis of tenders
• Identify, analyse and mitigate risks of new opportunities and existing contracts, together with the group companies
• Very close working with projects, sales teams and all departments within Customer Support
• Ensure that existing contracts are performing well and adhering to the global O&M and company strategy
• Act as single point of contact for all group companies
• Enabling and promotion of knowledge sharing and best practice across O&M sites globally
• Overall planning on the implementation of new service contracts, including the resources, time and commercial aspects as well as the coordination with the customer and group companies
• As custodians of our global O&M processes, constantly review and enforce them
• Follow-up on the implementation and the continuous optimisation of the service concepts

People person with hands-on experience
Responsibility, communication and collaboration. These are three skills that are essential in this outgoing role, where you act across sites and cultures. So, providing support, you need to be able to talk to everyone – from service technicians to CEOs – communicating convincingly and persuasively. With no direct reports, your internal networking is highly important in this role as there is constant interaction with internal departments. At the end of the day, we are looking for your clout, energy and motivation to participate in global teamwork and collaborations. The requirements for the role are:

• A great communicator that can talk and challenge people at all levels of the organisation
• You have a technical background as an electrician or technician combined with an education as a marine engineer, electrical engineer, mechanical engineer or similar
• Experience with or knowledge of maintenance
• You have some hands-on experience with industrial plants or industrial automation
• You are fluent in MS Office, especially Excel 
• You master English – spoken and in writing 

Initially you will be given comprehensive training, to get you up to speed on our technical solutions. And you will enjoy a high degree of freedom, so it is key that you know how to keep your composure, plan your time effectively and prioritise to help us meet tight deadlines. 

Interested?

If you would like to play a committed part in our successful family business, you can apply online through the link.

We look forward to welcoming you!

BEUMER Group
Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.