Jr. e-Commerce Associate - Manila, PH

  • Manila, Philippines
  • Full-time

Company Description

Balsam Brands is a multi-brand e-Commerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • Internet Retailer: Top 500 Retail Websites (2011, 2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

Balsam International is our Regional Operating Headquarters in the Philippines functioning remotely with a team of hard-working, passionate professionals who contribute significantly to the company’s success.

Job Description

Balsam International is looking for a Jr. e-Commerce Associate who will be responsible for supporting management in the day to day operations required to run our webstores. He/She will be exposed to a wide range of e-Commerce functions, tools and processes such as new product introduction, content authoring, inventory reconciliation, web content quality control, data management and analysis.


What you'll be doing:

  • Supporting management in smoothly running the Balsam International Limited’s webstores.
  • Supporting management in the New Products Introductions (NPI) process – help the team launch new products on time across the various websites.
  • Maintaining product data of our Product Information Management (PIM) systems.
  • Assisting web designers and brand supervisors on assigning product images and lifestyle shots - help them launch across the website in accordance with the NPI process – through Balsam Brands’ Digital Asset Management (DAM) system.
  • Assisting the management team with pricing updates, search optimization, editing category descriptions, and content upload to our webstores.
  • Assisting with the creation of Google Analytics weekly site reviews.
  • Providing input on site optimization, processes and systems.
  • Adhoc product performance or other data report or analysis.
  • Other responsibilities as needed by the business.


What you bring to the table:

  • Has a Bachelor’s degree in any field, quantitative backgrounds (Math, Statistics and/or Engineering) are highly preferred. Fresh graduates with quantitative background are welcome to apply. Strong academic performance is required.
  • Has experienced working for an e-Commerce company and/or a background in Cloud Computing and exposure to e-Commerce tools such as PIM, DAM or B2C e-Commerce Platforms are strong pluses.
  • Intermediate knowledge of Microsoft Excel - must be comfortable building formulas, pivot tables and other simple tasks. An assessment will be part of the hiring process.
  • Strong attention to detail and proven multi-tasking ability.
  • Great organization skills to achieve excellent operations is a must.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills. Fluency in written and spoken English. 
  • Coachable, curious inquisitive, has positive attitude and a commitment to excellence. 
  • Ability to work independently.
  • Comfort working through a task via electronic means: online project management tools, emails, Skype, and chat.
  • Needs to have fast, reliable internet connection.


STATUS: Full-time.


Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. The Jr. e-Commerce Associate is a remote working position in Manila. Team members in the Philippines are ideally located within easy driving distance to Metro Manila for team outings. They have a great working environment at home with at least 2 MBPS internet connection speed. Company executives visit the Philippines regularly so team members attend in-person meetings from time to time.