Reservations Agent (German Speaking)

  • Full-time

Company Description

Scandinavian Hospitality Management (SHM) is a hotel management and development company currently operating Marriott hotels under franchise agreement. The team consists of experienced hoteliers that work together to support our real estate partners during the entire cycle of hotel development and to operate hotels in such a way to bring long-term success to the project. 

In bringing together strong real estate partners, Marriott’s brand strength and distribution system together with SHM’s operational and developmental expertise we believe we have found the formula that gives our hotel projects a powerful competitive advantage. 

Together with VASTINT, Scandinavian Hospitality Management is currently developing several projects. Within the next few years the number of SHM operated hotels will grow rapidly and spread through Europe. 

Job Description

SHM would like to welcome YOU to the exciting world of MOXY!

After Milan and Munich, we are preparing the opening of several new Moxy hotels in the coming years and in Q3 and Q4 of 2016; Frankfurt, Berlin, Aberdeen & London are opening. 

We are therefore now searching for a Reservation & Customer Care Coordinator (German Speaking) to join the central office in Amsterdam.


As Reservation & Customer Care Coordinator you will:

-Handle incoming reservations through email or phone and ensures that our most valuable clients have a seamless reservation experience. 

-Support the total sales objectives of each hotels and contribute to additional revenue generating.


Qualifications

• High school diploma or equivalent with working experience in the hospitality industry or degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major.

• Fluent command in English and German – written and spoken.

• Understand commercial priorities and strategies 

• Team player and entrepreneurial 

• Experience with (Marriott) Reservation systems and Opera PMS) is a plus


Additional Information

In this function you have the opportunity to work in a very international team from a central location while supporting hotel teams in various European countries. 

Together with Marriott International we offer you the opportunity to work with the leading hospitality company in the world with great opportunities for training and career development.


Are you spirited, fun and creative? Apply now!