Customer Care Coordinator

  • Full-time

Company Description

BESTANK Manufacturing Corporation started over 30 years ago with a handful of employees. The backbone of the company was built on fair trade and equality, building on the precepts of PURITY, QUALITY & TRUST into every aspect of our operations.

Job Description

Don’t wait for a job to fall on you, it may never happen. Bestank Manufacturing Corporation offers an exciting career path that benefits both you and the company. It comes with the opportunity to develop your skills and experience career growth.

Candidates who are willing to take up the challenge are expected to

  • Act as the first level of escalations and resolve all customer issues within the clients expectations and the Team through regular feedback
  • Communicates with other departments and management to resolve problems and expedite work.
  • Interpret and communicates work procedures and company policies to staff / Technicians.
  • Make recommendations to Team Lead concerning individual staff and improvement of procedures.

Qualifications

Essential:

  • College graduate with a degree from any background
  • Fluent in speaking/writing English and Tagalog 
  • Accurate keyboard typing skills and combined with existing IT knowledge on MS Office, particularly Word & Excel
  • High Math Score

Desirable:

  • Previous experience of customer invoicing
  • Exposure to manufacturing and/or engineering environment
  • Previous experience in customer service
  • Exposure to ticketing systems and financial transaction processes

Additional Information

For interested applicants, we would like to hear from you. You can reach us through our phone number 432-1000 local 612 Look for Mr. Jovyniel Caparas or send us your application here anytime

We will respond within 24 hours with potential interview, test and above industry standard package offer same day for the successful candidates. Candidates must be willing to be located in Metro Cebu and work Monday to Saturday regular day shift. 

BESTANK Manufacturing Corporation is one of the top Manufacturing Corporation of water storages/water related products for 36 years. We focus on redefining quality service and trust among our clients. Bestank continues to move forward in expanding coverage through partner outlets and individuals.