Part Time Executive Admin Assistant
- Redlands, CA
Beth Bockenhauer, CPA is a small CPA practice offering a team focused environment; competitive wage and benefits; continuous education; flexible schedule; and outstanding growth opportunities.
The company's focus is on personal job fulfillment; client service; continuous improvement; company and personal growth; and CLIENT SERVICE (can't emphasize that enough). You must be emphatic about serving the clients. We are their trusted advisors that help them succeed in life and business.
RESPONSIBILITIES AND SPECIFIC DUTIES
Serves as 'Gate Keeper' for all team members by handling routine emails, telephone calls and other direct communication received by clients.
Routes clients' support requests to proper team members.
Delivers clients' final tax returns and support documents as instructed by company checklists.
Supports tax department by tracking key client information which includes estimated payments; tax planning; and changes in client's tax situation (home purchase, child, retirement, etc.).
Supports accounting department by systematically requesting accounting data files and support documents based on client service agreement.
Restores clients' accounting software files, as well as delivers the accountants' changes to clients.
Supports clients' document requests by ensuring all requested documents are received in a timely manner.
Onboarding of new clients by creating new file structures on server and document portal. Responsible for ensuring all pertinent information is captured and inputted in CRM software.
Provides client instruction on how to properly utilize document share portal and electronic signature software.
Manages execution of client authorization forms and proper routing once executed.
Directs clients celebrations and awards
Manages company computer file structure to ensure all documents are properly saved to correct folders.
Supports company expense management utilizing third party software.
Assists with business development efforts, including but not limited to: networking; social media engagement; calling of leads; and distribution of company brochures.
KNOWLEDGE AND SKILL REQUIREMENTS
Associate degree in accounting or similar experience (2 years) as a public accounting practice admin assistant
Prior accounting/bookkeeping experience preferred
Prior experience in client services
Strong interpersonal and relationship building skills
Kind assertiveness ability to follow up with clients and request payments
Exceptional organization skills
Strong technology skills (MS Office, Outlook, One Note, QuickBooks at a minimum)
Experience in paperless environment
This is a part-time executive assistant position. This position can easily turn into full time resulting from a current growth expansion plan.