BlaBlaCar: a high growth, global company is looking for talent, experience and passion

BlaBlaCar is the global leader in long-distance carpooling. We are an innovative and fast-growing company building a unique community of members to transform the way people travel!

One of BlaBlaCar’s key strategic goals is to foster a highly engaged community of users. The Member Relations Team at BlaBlaCar aims at providing assistance to this community, by listening to users, guiding them and satisfying them. This ensures our members an enriching and trustworthy experience. The Member Relations Team is answering questions and requests in 30 different languages, everyday and 7 days a week.

For more information about us, please visit www.blablacar.com/dreamjobs

Being part of the BlaBlaCar team means:

• you will have a positive social impact on the world, as we continue to make road travel smarter and more sustainable,
• you will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals,
• you will join a global company, with a real international culture and vision; multi-lingual and highly mobile :)
• you will be part of a supportive team that shares knowledge and empowers every single member to reach their full potential, and continue learning,
• you will enter a high-growth structure which means that you will be constantly challenged and that your responsibilities will grow fast and change regularly.

If you enjoy customer service and wish to work for a successful start-up, get in touch and we will add you to our talent pool. If something pops up, you will hear from us first!

The International Member Relations team is regularly looking for talented people to work on the following main fields of activity:

• Moderation of customer exchanges
• Moderation of content (profile pictures, vehicle pictures)
• Responding to our members (we offer a 100% response service)
• Processing complaints and claims

• Fluency in spoken and written English is essential
• Full proficiency in French and additional languages is a plus
• Passionate commitment to outstanding customer service
• Proven ability to prioritise busy workloads
• Solid knowledge of the Internet sector
• Dynamic and hardworking personality
• Extensive experience using the service, as a driver, a passenger or both, is an advantage

If you are interested : click on the button ;)

Then :

1/ Upload your CV

2/ Answer all the below questions in the appropriate area.

Questions to answer, in English:

• Why do you wish to join the BlaBlaCar team?
• Where do you see yourself in five years time?
• What is your experience with carpooling?
• What can you bring to our team?
• What do you like about Customer Service?

Feel free to add your personal motivations to the above answers.

Please note, only the following applications will be considered: candidates with a meaningful cover letter, citing specific motivations to join our fantastic team ; if not your application will not be considered.

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