Head of Operations - Russia

  • Full-time

Company Description

BlaBlaCar is the global leader in long-distance ridesharing. We are an innovative and fast-growing company building a unique community of members to transform the way people travel!

For more information about us, please visit www.BlaBlaCar.com/DreamJobs

Job Description

Why Join Us?

BlaBlaCar is launching a new business line that is set to fuel tremendous growth for the company. As the Head of Operations in Russia you will have the unique opportunity of building a new vertical at BlaBlaCar. We are looking for someone who has the grit and motivation to join a truly entrepreneurial adventure and the skills and maturity to build up processes, a team and give strategic direction to the project.

Your responsibilities will consist of:

  • structuring the operational processes for the rollout of a new business line, including building the go-to-market strategy, defining KPIs, managing legal and GR activities, marketing, monetization and scaling the project through high-impact processes executed both centrally and regionally, as necessary

  • hiring and managing a team of 5-10 sales / account managers that can scale our acquisition targets; motivating and leverage existing and new staff to continually up-level their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics

  • developing acquisition and lifecycle engagement strategy with partners, and executing this strategy through data-driven analytics, in-person and phone negotiations, trainings, and robust email and digital marketing programs

  • working closely with senior leadership at headquarter (including BlaBlaCar’s business development, legal, marketing, operations, analytics, product and tech teams) and in the region to ensure the success and well management of the project



Qualifications

  • 8+ years of experience in operations, management consulting and/or general management

  • strong business acumen with capacity to translate high-level business strategy into pragmatic operational direction

  • robust experience in managing teams across different offices and/or regions

  • strong analytical skills, ability to work with data to define priorities, actionable insights, and present results

  • strong communication skills that enables to work closely and communicating effectively with internal and external stakeholders in an ever-changing, fast pace environment with tight deadlines

  • background B2B sales and transportation are a plus

  • high-energy, humble, structured, organized and motivated by innovation and constant change

  • a good level of fluency in English and opened to travelling frequently, both in Russia and internationally



Additional Information

Few practical details about the role:

  • Start: As soon as you are ready!
  • Location: Moscow
  • Contract: full-time
  • Compensation: Competitive package based on experience

What we offer all of our employees:

  • A start-up spirit that fosters agility, teamwork and impact,
  • Challenging career opportunities in a high-growth and fast-paced environment,
  • An inspiring working environment including state-of-the-art office spaces,
  • Free ridesharing to live our value “Think it. Build it. Use it.”,
  • Annual BlaBlaBreak which takes us all away for an unforgettable weekend,
  • BlaBlaTalks when we learn from each other,
  • Weekly Tech Demos,
  • BlaBlaSwap which allows you to work one week per year from one of our 10+ offices around the globe
  • And many more benefits - check them out on BlaBlaCar.com/dreamjobs.

What is next?

If you are ready to join us, please send your resume (PDF format) in English and any relevant content that you'd like to share, explaining why you'd like to join.

You can expect us to review your application within the following 4 weeks. If your application fits our requirements, we will invite you for several rounds of interviews.


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