CRM Manager

  • Full-time

Company Description

BlaBlaCar is the global leader in long-distance carpooling. We’re an innovative and fast-growing company building a unique community of 60+ million members to transform the way people travel across the world!

Job Description

BlaBlaCar's Marketing team is seeking a CRM Manager to join its CRM team. This team works across 8 countries and aims to:

  • increase the activity of existing members on the platform

  • market new features to our members

This is an excellent opportunity for hands-on exposure to marketing at one of France's fastest-growing scale-up.

What you will directly contribute to:

  • Build a tailored CRM strategy for countries working hand in hand with the local Marketing Managers to understand their business needs

  • Lead the content creation process coordinating designers and copywriters

  • Implement the campaigns leveraging a cross channel tool (email, push notifications, fullscreens, inbox)

  • Analyse the performance and build recommendations thanks to reports provided by the data analyst team

Qualifications

What you will need to be successful:

  • 1 - 3 years of work experience (internships included)

  • Master’s Degree from a top-tier business, marketing or engineering program

  • Be humble, structured, organized, motivated by innovation and a relentless doer

  • Enjoy working as a team-player and learning from others

  • Highly detail-oriented and capable of managing multiple tasks simultaneously

  • Strong data and analytical skills

  • A demonstrated passion for the online space, at work and also when you're off the clock

  • Absolutely fluent written and spoken English

  • A prior experience in CRM would be a plus

Additional Information

A few practical details about the role:

  • Start: As soon as you are ready!

  • Location: Paris HQ

  • Contract: Permanent contract (CDI)

  • Compensation: Competitive package based on experience

What we offer all of our employees:

  • A start-up spirit that fosters agility, teamwork and impact

  • Challenging career opportunities in a high-growth and fast-paced environment

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value “Be The Member”

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to do a BlaBlaSwap once a year and go work from another BlaBlaOffice abroad

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next?

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application fits our requirements, we will invite you to complete an online test. If you pass the test, a video interview, several on-site interviews and a business case will follow.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.