BlaBlaCar: a high growth, global company is looking for talent, experience and passion

A successful and innovative global start-up, backed by world-class venture capital firms, Accel Partners and Index Ventures, our HQ are based in Paris and we have international teams in Madrid, Milan, Warsaw, Hamburg, Moscow, Budapest, London, Istanbul, Mexico City and New Delhi. 

We are creating an entirely new, people powered, transport network. With dedicated customer service, state of the art web and mobile platforms, and a highly engaged community of users, BlaBlaCar is making road travel fun, money-saving and more efficient. 

Read more about us here: http://www.blablacar.com/blog/blablacar-press

Check out WIREDs feature article "BLABLACAR HAS TURNED RIDE-SHARING INTO A MULTI-MILLION-EURO BUSINESS" here: http://www.wired.co.uk/magazine/archive/2015/05/features/blablacar

Being part of the BlaBlaCar team means:

• you will have a positive social impact on the world, as we continue to make road travel smarter and more sustainable,
• you will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals,
• you will join a global company, with a real international culture and vision; multi-lingual and highly mobile :)
• you will be part of a supportive team that shares knowledge and empowers every single member to reach their full potential, and continue learning,
• you will enter a high-growth structure which means that you will be constantly challenged and that your responsibilities will grow fast and change regularly.

The International Member Relations Team is regularly looking for talented people to work on the following main fields of activity:

• Moderation of member exchanges
• Moderation of content (profile pictures, vehicle pictures, trips...)
• Responding to our members (we offer a 100% response service)
• Processing complaints and claims
• Communicate feedback to the tech team

Skills & Experience required 

• Spoken and written English
• Spoken and written German
  
• Good understanding of French also an asset
  
• Passsionate commitment to excellent customer service
• Proven ability to prioritise busy workloads
• Solid knowledge of the Internet sector
• Dynamic and hardworking
• Extensive experience using the service, as a driver, a passenger or both, is an advantage

• Start: As soon as possible
• Place: Paris (no remote working)
• Contract: Long-term contract (CDI)
• Salary : According to profile and experience

Please note that without CV and answers to our questions (you will find them at the end of our application form), your candidature won't be reviewed by our hiring team.

All your information will be kept confidential.

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