Communications Manager Ukraine

  • Full-time

Company Description

BlaBlaCar: a high growth company

A successful and innovative global start-up, backed by Index Ventures and Accel Partners, in a rapid international growth phase, our HQ are based in Paris and we have international teams in Madrid, Milan, Warsaw, Hamburg, Moscow, London, Istanbul, Mexico City and New Delhi. We are creating an entirely new, people powered, transport network. With dedicated customer service, state of the art web and mobile platforms, and a highly engaged community of users, BlaBlaCar is making road travel fun, money-saving and more efficient. We are always recruiting talented new team members to support our rapid growth.

Being part of the BlaBlaCar team means:

  • you will have a positive social impact on the world, as we continue to make road travel smarter and more sustainable
  • you will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals
  • you will join a pan-European company, with a real international culture and vision; multi-lingual and highly mobile :)

Job Description

BlaBlaCar is looking for a Communications Manager to join its Ukrainian Team based in new Kiev office. The successful candidate will report to the Country Manager, streamlining daily contact with the Global Communications team based in the HQ in Paris, and with other community managers based around the world. 

Your main responsibilities will include:

  • Manage all of the interactions with the community across online and offline platforms such as social networks, phone, online and offline events, meetups
  • Actively manage our social networks accounts on Facebook, Vkontakte, Twitter, Instagram
  • 1 to 1 management of BlaBlarCar’s power user community
  • Regular contact (IRL & phone) with community to source case studies
  • Manage the response queue for all our users (BlaBlaCar offers a 100% response service) 
  • Communicating directly with journalists and bloggers
  • Handle day-to-day media inquires and briefings across Ukraine
  • Support blogger outreach to generate online presence
  • Write press releases for campaigns and updates
  • Work with country manager to prepare for public speaking engagements or media interviews
  • Plan and execute events in the region, including community and blogger meet-ups and press launches
  • Track and measure the success of all campaigns, including the amount and quality of press coverage.
  • Contribute to and collaborate with the global communication team (in English)
  • Take part in our overall customer support & satisfaction, moderation, product testing and optimization operations. 
  • Translate and localise global communication projects
  • Elaborating new communication strategies, both online and offline.  


Qualifications

  • Passion for BlaBlaCar and the mission of the company
  • At least 2 year of experience in a similar role
  • Native Ukrainian and Russian + excellent command of English (written, read and spoken)
  • Deep understanding of community management: social networks, event organization and member relations
  • Thorough knowledge of the Ukrainian media landscape
  • Strong consumer/lifestyle/travel media contacts
  • Experience in managing projects in a fast paced environment
  • Great organisational skills
  • Unwavering verbal communications skills in any situation
  • Problem-solving skills: you keep your cool and sense of humor under pressure
  • Excellent social skills 
  • Ability to work with international teams and quickly develop an understanding for the cultural differences

Additional Information

  • Start : ASAP
  • Contract : Full time
  • Salary : Depending on profile and experience
  • Location: Kiev

If you are interested : click on the green button ;)

Then :

1/ Upload your CV

2/ Upload your cover letter

3/ Upload a document with the answers to the below questions:

  • Why do you wish to join the BlaBlaCar team?
  • What are the qualities of a good Communications Manager?
  • Give us an example of a brand which carried out a good communication campaign lately and explain why
  • Tell us in one tweet why you are perfect for this position.

Please note, only the following applications will be considered: candidates with a meaningful cover letter, citing SPECIFIC motivation to join our fantastic team; if not your application will not be considered.