Trust and Safety Manager

  • Full-time

Company Description

BlaBlaCar: a high growth, global company is looking for talent and passion

A successful and innovative start-up in a rapid global growth phase, our HQ are based in Paris and we have international teams in local offices in Madrid, Milan, Warsaw, Hamburg, Moscow, Istanbul, Budapest, London, New Delhi, Mexico City and São Paulo. We are creating an entirely new, people powered, transport network. With dedicated customer service, state of the art web and mobile platforms, and a highly engaged community of users, BlaBlaCar is making road travel fun, money-saving and more efficient. We are always recruiting talented new team members to be part of our exciting story.

Have a look at our Fun & Serious ambiance at BlaBlaCar and join us to create the world’s largest ridesharing community! https://vimeo.com/134707127

Read more about us here: http://www.blablacar.com/blog/blablacar-press

Check out WIREDs feature article "BLABLACAR HAS TURNED RIDE-SHARING INTO A MULTI-MILLION-EURO BUSINESS" here: http://www.wired.co.uk/magazine/archive/2015/05/features/blablacar

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Being part of the BlaBlaCar team means:

  • you will have a positive social impact on the world, as we continue to make road travel smarter and more sustainable,
  • you will work in a fast-paced environment with a highly agile team of dynamic, hyper-motivated and talented individuals,
  • you will join a global company, with a real international culture and vision; multi-lingual and highly mobile :)
  • you will be part of a supportive team that shares knowledge and empowers every single member to reach their full potential, and continue learning,
  • you will enter a high-growth structure which means that you will be constantly challenged and that your responsibilities will grow fast and change regularly.

Job Description

We currently have an opportunity for a talented Trust and Safety Manager to join us and support the high-speed growth and international expansion of the business. We are looking to expand our Public Policy team and are seeking an expert to help BlaBlaCar work with the Law Enforcement.

In this role, you will develop and maintain strategic relationships with law enforcement authorities and customs authorities in particular, government agencies with an Internet safety and security focus, and related industry coalitions.

This is a great opportunity to join a growing Public Affairs team and to work on novel issues in an exciting, global and fast-paced environment.

Key responsibilities:
  • Managing, developing and maintaining relations with law enforcement authorities, which includes the management of inquiries and investigations as well as proactive reach out/networking;
  • Setting up processes to scale the processing of law enforcement inquiries; 
  • Training member relations team to deal with law enforcement authorities;
  • Educating law enforcement authorities on BlaBlaCar’s business model, including our policies for protecting our users;
  • Working with investigation teams to develop and refer relevant matters to law enforcement authorities;
  • Supporting legal and public policy teams’ engagement with law enforcement authorities, regulators and legislators on safety, security and law enforcement issues.
  • Supporting the Member Relations team in building policies and procedures to (i) fight against fraud and other illegal activities and (ii) respond to legal requests.

Qualifications

  • University degree or equivalent
  • Advanced experience in the fields of online investigation and Internet safety
  • Advanced experience with criminal law and procedure, and data protection regulations within the EU
  • Extensive experience working with European law enforcement authorities, national data protection authorities and Internet industry associations
  • Experience in a similar Internet safety and security role is preferred
  • Ability to thrive and achieve or exceed objectives in a fast-paced, cross-functional environment
  • Fluency in French and English is required. Additional languages are welcome.
  • The position is based in Paris but frequent travels in the various countries where BlaBlaCar’s services are available will be required (currently 20 countries).

Additional Information

  • Start : ASAP
  • Contract : Full time
  • Salary : Depending on profile and experience
  • Location: Based in Paris

Please include the following documents in your application:

  • CV
  • Cover letter 

Please note that our hiring team will only review complete applications.

All your information will be kept confidential.

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