Assistant Communications Manager (bilingual Dutch/French)

  • Full-time

Company Description

BlaBlaCar is the global leader in long-distance ridesharing. We are an innovative and fast-growing company building a unique community of members to transform the way people travel!

For more information about us, please visit www.BlaBlaCar.com/DreamJobs

Job Description

Why join us? 

As an Assistant Communications Manager you will be joining our Dutch team in Amsterdam. You will be joining a very skilled and motivated team of people, whose goals is to foster awareness, love & engagement. 
Our mission is to become a low-cost transportation market leader in Benelux by creating the ridesharing reflex in people's mind, positioning BlaBlaCar as the most fun and serious service and having our members become evangelists of BlaBlaCar on social networks and in real life. As such, the role requires a sharp, creative, dynamic and rigorous mind. 
The key responsibility will be to assist the communications manager on amazing events in the Benelux, including community meetups, presence at festivals, fairs, field operations, etc..., furthermore you will be strongly involved in the social media strategy for Belgium and the Netherlands, therefore strong knowledge of French will be required.


What you will directly contribute to

  • Participating in managing the interactions with our community across online and offline platforms such as social networks, phone, online and offline events, meetups
  • Managing the response queue for all our users (BlaBlaCar offers a 100% response service) 
  • Tracking and measuring the success of campaigns, including the amount and quality of press coverage
  • Taking part in our overall customer support & satisfaction, moderation, product testing and optimization operations 
  • Translating and localizing global communication projects/ campaigns for the Benelux market
  • Elaborating and implementing new communication strategies, both online and offline 

Qualifications

What you will need to be successful

  • Passion for BlaBlaCar and the mission of the company
  • 6 months to 1 year of experience in a similar role (internships included)
  • Native Dutch + excellent command of French and English (written, read and spoken)
  • Deep understanding of community management: social networks, event organization and member relations
  • Experience in managing projects in a fast paced environment
  • Great organisational skills
  • Unwavering verbal communications skills in any situation
  • Problem-solving skills: you keep your cool and sense of humor under pressure
  • Excellent social skills 
  • Ability to work with international teams and quickly develop an understanding for the cultural differences

Additional Information

A few practical details about the role

  • Start: As soon as you are ready!
  • Location: Amsterdam
  • Contract: Fixed-term contract (6 months) - possibility of prolongation and/or permanent contract afterwards
  • Compensation: Competitive package based on experience 

What we offer all of our employees

  • A start-up spirit that fosters agility, teamwork and impact
  • Challenging career opportunities in a high-growth and fast-paced environment 
  • The choice between the latest Mac or PC equipment 
  • An inspiring working environment including state-of-the-art office spaces
  • Free ridesharing to live our value “Think it. Build it. Use it.”
  • Annual BlaBlaBreak which takes us all for an unforgettable weekend
  • Weekly BlaBlaTalks when we learn from each other
  • Weekly Tech Demos 
  • And many more benefits - check them out on BlaBlaCar.com/dreamjobs

What is next 

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) and answer our questions in English. Kindly note that only complete applications will be reviewed by our hiring team and that all your information will be kept confidential.

You can expect us to review your application within the following 3 weeks. If your application and profile fit our requirements, we will invite you for a first video interview followed by several on-site interviews and a business case.

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