Jr QA/ Jr Programmer

New York, NY

Company Description

Here at Booker, we are transforming the way local services are managed by businesses and purchased by consumers. Our goal is to create the best service management tools for our clients. We do this by producing an innovative product using cutting edge technology and investing in our passionate people across sales, engineering, customer experience, and marketing.

Our Sales team is a dynamic group that plays a vital role in educating business owners on our product and bringing them on board to manage and grow their businesses while our Customer Experience team trains our clients and provides continued customized support. Supporting the entire infrastructure of our product is the Technology team responsible for developing and building functionality that keeps us ahead of the tech scene curve.

Job Description

Do you have a love for testing?

Have you ever, just for fun, automated a process? Do you do any minor scripting, i.e., Python, PHP? How do you feel about being on multiple project teams and being ‘cross useful’?

If something is broken do you have a burning need to fix it?

If you say you LOVE documentation and you answered YES to many of these questions.....we want to talk to you immediately!


If you are the type who finds solutions to problems and doesn’t stop until you do then this is the perfect entry level position. Taking on this Technical Support position with Booker is best way to get your hands into everything we do...check it out.....


We're looking for an individual with 1-3 years max internet/web e-commerce expertise to join the team and provide high levels of technical support, both to our external and internal clients.

This is not a help desk or network position.....this is a position for someone who loves puzzles and problem solving, digging into complex issues and finding answers. The Technical Support Coordinator will interface with Booker’s Product Development and Customer Experience teams to provide solutions.

The successful candidate will be a self-motivated individual who thrives in a collaborative, fast-paced, high performing environment.




Required skills

  • Internet/web development savvy
  • Experience in QA is a plus
  • Must be able to discuss any documentation experience you have had
  • Scripting experience, grease monkey, PERL, HTML
  • Excellent communication skills (verbal and written)
  • Must have a stellar attitude, and ability to work with diverse personalities
  • Self-starter with solid problem solving skills and a demonstrated ability to take initiative and accomplish tasks;
  • Ability to learn new technologies while supporting existing products.

Must be flexible to work rotational shifts - there will be some weeks where you may work Tues-Sat (days). This will be rotated monthly or on a bi-weekly basis. Holiday weekends are excluded so no one will have to work on a holiday weekend Saturday.

Additional Information


Although we’d ideally prefer to contact every applicant that applies, due to the volume of submissions, only qualified candidates will be contacted.

We do not offer sponsorship at this time.

Booker Software Inc. is an equal opportunity employer.


  • Medical, dental, vision, and life insurance benefits
    You're in good hands
  • 401k Retirement Plan
    It's never too late to save
  • Plenty of vacation days, plus birthdays off
    We don't take R & R lightly
  • Summer Fridays
    Start your weekends early
  • Referral bonuses for customer and employees
    You'll want to share the Booker love
  • Commuter Discounts
    Let Booker give your wallet a break
  • Classy casual dress code
    Dress to impress even in your Levis
  • Stock options
    Share in Booker's success