BUSSER/ SERVER (WAITRESS) FOR HOTEL IN MIAMI

  • Full-time

Company Description

Regency Hotel Miami is hiring!

We strive to be unique by delivering an unparalleled level of service unknown in the Miami market.  

About BHM:

Boutique Hospitality Management is a dynamic team of hospitality professionals managing full service boutique luxury hotels. BHM is a Hotel Management Company specializing in delivering guests a unique four star full service experience in hotels and resorts unlike other hotel management companies. Experienced in all facets of hotel management services, resort operations, acquisitions, repositioning, development and marketing enabling owners to maximize their return on investment or lenders the ability to return an asset to profitability and prepare it for sale.

Most hotel management companies have most of their experience in chain hotels, but Boutique Hospitality Managements roots have grown deep in unique independent hotels and as such possess the precise experience to maneuver a boutique hotel in a competitive market to maximize efficiencies, improve guest satisfaction and ultimately increase profitability.

Visit us on the web at http://www.boutique-hospitality.com.

Job Description

You will be responsible for taking the guests orders, keeping them organized, and timing the course of service for your guests. You are also responsible to make sure that you are not just an order taker, but that you are well versed in the products so you can guide your guests experience and sell.

Main Duties: 

Great guests and make them feel comfortable.
Learn menu items and be able to describe them appropriately to guests.
Take beverage and food orders.
Deliver beverages and food in a timely manner.
Check-in with guests to ensure that everything is going well.
Clear dirty dishes from table.
Refill beverages throughout the meal.
Deliver guest’s bill and thank them for dining at the restaurant


Other duties:

Clean off all plate and glassware from tables that have left.
Re-set the table in the restaurants style.
Make sure the table is set properly and clean.
Make sure the chairs and floor area around the table is clean.
Bring all dishware to the dish area for cleaning.
Re-stocking service stands.
Making sure the beverage station was full (coffee, tea etc.)
Emptying trash
Bringing clean glassware to the bar area.
Getting ice
Bringing out the linen.
Folding napkins
Polishing silver and glassware



 

Qualifications

• Anticipate your guest needs
• Communicate to your co-workers
• Basic knowledge of cocktails and wines.
• Must be on their feet for long periods of time.
• Professional and friendly. (Even in tough situations)
• Team player.
• Effective communication skills with guests and staff.
• Quick thinking.
• Ability to lift heavy trays filled with glassware/food.
• Basic math skills.
• Great attention to detail

Able to work weekends

BILLINGUAL REQUIRED: SPANISH AND ENGLISH

THIS IS A FULL TIME POSITION

Additional Information

All your information will be kept confidential according to EEO guidelines