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Tradeshow Technician PC Tech & Assistant Network Administrator

Smyrna, GA

Company Description

BrightPipe has a great opportunity for a self-motivated computer and A/V specialist. We travel across the country to deploy a mix of proprietary and turn key technology solutions at tradeshows and events. No day is the same twice and you will have the opportunity to work with great clients and leading edge technology.

Job Description

*** Please do not call about this listing. Calls are not being accepted.

PC Repair & Maintenance

PC repair and maintenance with good problem solving / debugging skills

A/V equipment repair and maintenance

 Upgrades/Updates/Maintains all equipment as necessary for optimum performance

Primary maintenance of all software license keys and subscriptions

Works with warehouse manager to maintain equipment inventory list

Assist with maintaining Master Database (Access) by entering show ID’s and Surveys


Client Support at Remote Venue

Travel to venue (drive or fly)

Coordinate installation of equipment with 3rd party vendors and client

Support equipment during actual show hours

Strike and pack equipment after event is concluded

Expeditiously return cleaned/scrubbed data back to home office for processing

Ensure that all equipment needed is in working order

In-house Event Planning & Packing

Works with warehouse staff to test and pack necessary equipment using check lists

Conduct Pack

Work with other techs to preload and test custom software

Work with other techs to pre-program routers and LAN modems if possible

Test and pack required peripherals

Pack accessories as required

Certify software / hardware configurations prior to final pack and ship

Backup LAN / Network Administrator

Assist with development and execution of backup plan for servers and company laptops which includes creation and management of master hard drive collection

Assist with LAN and server maintenance as needed

Other Duties

Responsible for maintaining client content archive

Responsible for maintaining Core SW directory

Responsible for loading any new PC’s with standardized images (for deployment or internal use)

Assist with maintaining server rooms / wiring / neatness of cables

Assist with post-event duties involving data clean-up, report generation, lead list creation

Special Projects

Assist with new product research

Identify needs

Acquire Eval or Demo units

Research suppliers keeping in mind cost, return ability and availability

Test/Evaluate and Report on Suitability

Return if necessary

Assist with new concept development

Other Items

Must be organized and thorough with attention to even the smallest detail


Must be confident and able to ask questions when unsure of assignments to clearly understand the requirements and deliverables


Must have reliable transportation to get to and from work


Must be flexible with work schedule understanding the travel nature of the position. There will be times when last minute schedule changes are needed, you must be able to adapt and not be adverse to change.


Must be a good communicator with a firm grasp of the English language.  You must be able to communicate clearly and accurately both when speaking and in writing, over the phone and in person.


Must have basic typing skills, a minimum of 35wpm with hands on home row keys


Must be able to multi-task, working on several projects at one time and also have the ability to prioritize and pipeline work assignments so that all tasks are completed successfully


Must be a team player, helping the company meet overall goals while continuing to accomplish individual’s goals on time and accurately.


BrightPipe is a non-smoking office – smoking is not permitted within 100 feet of our premises.

Travel Requirement This is a primary travel position. Travel up to 30% is required. Advance notice will be given in most cases but it should be understood that occasions will arise where little notice can be given. All travel related expenses will be paid for by BrightPipe.

 


Applicant must be an Atlanta resident (or surrounding area). We do not office relocation assistance.
*** Please do not call about this listing. Calls are not being accepted.

Additional Information

All your information will be kept confidential according to EEO guidelines.