Shift Supervisor

  • Burnsville, MN
  • Full-time

Company Description

It all started with the bagel.  Thirty years later, it’s still about the bagel.  We make hot, fresh bagels all day long, using our time-honored recipe and our stone hearth ovens.  Stop in and experience the simple pleasure of a fresh-baked bagel for yourself.

Job Description

Do you enjoy giving genuine guest service, working with food, while leading a team? 


If you answered yes to all of those questions, Bruegger's Bagels has an opportunity for you! 


We are looking for people that want to combine their guest service, food and people skills in to one fun role of Shift Supervisor. 


This position allows for growth based on Performance, Dedication, Determination and Motivation!



-Provide quick efficient service to guests under the supervision of the General Manager, Assistant Manager and/or Shift Supervisor

-Handle cash transactions with basic math and register skills

-Produce the freshest and highest quality product to our guests

Ensure a safe and clean environment for other team members and guests by:

-Using correct procedures to clean the bakery, slice bagels, and operate bakery equipment

-Prevent accidents before they happen by identifying and correcting safety hazards

-Support and follow all marketing programs and trends, while suggestively selling promotional items

-Ensure applicable paperwork is up to date

-Demonstrates and models an understanding to commitment to Bruegger’s mission statement

-Successfully complete Bruegger’s Training and Certification Program(s)

-Properly opening and closing the bakery as scheduled according to Bruegger’s policies and procedures

-Maintains floor control during shifts

-Demonstrates ability to increase guest satisfaction

-Accurately completes paperwork using BagelNet

-Supervises guest service at counter and at registers

-Successfully complete Bruegger’s Baker Training and Certification Program

-Ability to be on your feet for long period of time-Required bending and lifting

-Comfort working with ovens

-Must be able to speak clearly and listen attentively to guests, co-workers and management

-Prior experience working in a restaurant is preferred but not required



Bruegger's offers a full cycle of training. Bring your excellent guest service and we'll teach you the rest!  From our streamline process of producing our bagels to the preparation of our our elite sandwich, salad and panini menu, our training programs will move at a pace that fits you best!

-Must be able to stand for extended period of time
-Lift up to 25 lbs
-Provide excellent guest service with a smile!
-Give back to the community by participating in local events, fairs and other opportunities.

Additional Information

To apply, visit our website at

apply to the shift supervisor position at our Mall of America Bakery