Account Manager - Print Management

  • Full-time

Company Description

From uniforms and apparel to enterprise recognition systems, Business Impact Group is a proven organization of brand product development that uses expert tools and techniques to recognize employees and celebrate customers. Our client list features some of the best and brightest companies in the country—Best Buy, Polaris, Lifetime Fitness, DirectTV, Snap Fitness, Comcast to name a few. We strive every day to design, create and provide the very best products and recognition systems for our clients' brand and business. From custom uniforms, company stores, events, employee engagement, and print solutions to client retention and brand awareness, we offer our clients scalable customized solutions. And we back what we do with a relentless, proactive inventiveness designed to delight our customers and deliver unmatched customer service. 


There are marketing and ad agencies that buy TV time and billboard space, but we know the real media impressions for our clients brand are everywhere else: on the street, the shop floors, and on desks across the country and around the world. So think of BIG as an agency; just without the ads.

Job Description

Responsibilities: 

Assist in areas when directed and provide support to assigned book of business by: 

  • Internal and external customer sales support. 
  • Assist clients with efficient placement of orders of all types. 
  • Support business segment with creative product sourcing, pricing and management. 
  • Conceive, create and develop insightful product and process solutions. 
  • Manage customer samples, proofs, mock-ups, etc. when necessary
  • Prepare and maintain detailed daily status report on all active project requests.
  • Actively ensuring effective and open communication with team members.
  • Embrace problems and provide efficient solutions.
  • Maintain ownership of all projects and processes.  
  • Assist and coordinates with Print Estimator and Account Executive on print-related processes and projects.


Qualifications

Experience and Skills Required: 

  • Possess a BA/BS preferably within marketing or business related field
  • Minimum of three years print industry experience.
  • Previous customer services experience within the print industry. 
  • Previous experience with project management. 


Skills/Competencies:

  • Excellent organization and communication skills. 
  • Ability to maintain a consistent, positive attitude.
  • Desire and ability to multi-task & meet deadlines. 
  • Must be able to adapt quickly to business needs.
  • Proficiency in Microsoft Office applications. 
  • Capacity and flexibility to learn new technology. 


Additional Information

All your information will be kept confidential according to EEO guidelines. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We appreciate your interest in employment opportunities with Business Impact Group. Only those selected for interviews will be contacted.