Job Title: Technical Writer / Knowledge Transfer Lead 

Location: Remote

Contract 

Responsibilities:

• Document all changes, configurations, and workflows
• Develop living documentation and training artifacts
• Lead knowledge transfer workshops for ITSD staff

Relevant Experience:

• 10+ years as a technical communicator in IT infrastructure projects
• Delivered end-user and admin training for government AD/CA modernization programs
• Consistent track record of producing actionable, high-value documentation for audit and compliance

Skill Set:

• Development of process documentation, SOPs, runbooks, and diagrams
• Training material creation, conducting workshops and knowledge transfer sessions
• Familiarity with AD, CA, IT compliance documentation standards

Qualifications & Certifications:

• Certified Technical Professional (CTP)
• Microsoft Certified Trainer (MCT)
• CompTIA Certified Technical Trainer (CTT+)

All your information will be kept confidential according to EEO guidelines.