Peer Wellness Coach

  • New York, NY
  • Full-time

Company Description

The mission of CASES is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community.

  • We are committed to helping people—regardless of their past choices, present struggles, or future obstacles—to build the capacity and courage to change their lives.
  • We tailor our services to each individual’s unique needs, risks, and strengths and believe the most effective programs are evidence-based, family-focused, and trauma-informed.
  • We are committed to engaging the community by leveraging partnerships and resources to maximize our clients’ opportunities for success.

Our team:

We recognize that each CASES staff member is critical. We are a team strengthened by our diversity of backgrounds, perspectives, and talents and united by a common purpose.

We are determined to continuously enhance our knowledge and skills, evaluate our results, and learn from our successes and failures.

Our impact on the community:

We believe public safety is best protected through alternatives to incarceration that combine accountability and support with empowerment and opportunity.

We are committed—through continuous innovation and the strategic disruption of ineffective responses to crime, addiction, and mental illness—to creating solutions for some of the city’s most difficult public safety and public health challenges

Job Description

Reports to: NWP Team Leader

Overview: As a member of the wellness team, the Peer Wellness Coach will provide support, counseling and role modeling for consumers with mental illnesses, and co-occurring disorders in their recovery efforts and assist the wellness team with treatment planning and adapting wellness goals to overcome barriers to good mental and physical health. The Peer Wellness Coach will promote prevention and understanding of chronic health conditions and assist in the coordination of care with physical health providers and serve as a client advocate in the client’s pursuit of their individual health and wellness journey.  


• Promotes consumer engagement in therapy with clinicians, engagement with psychiatric appointments, involvement and engagement with wellness services and engagement with primary care. 

• Provides self-help recovery services (WRAP, pathways to Recovery) and other peer wellness services

• Coordinate with other peer specialists to expand the reach of wellness/health focused peer specialist services

• Assist Consumers in processing the complexity of healthful behaviors

• Escort consumers to appointments

• Provide telephone check ins

• Assist Consumers with entitlements (SSI, welfare-PA, Medicaid)

• Facilitate client motivation for access to and participation in lifestyle interventions and support services

• Will be responsible for connecting consumers to education programs that provide health education

• Attend out of office outreach visit

• Conduct outreach to community (phone calls, letters, and presentations)

• Co-lead groups as needed around health education and wellness management. 

• Conduct at least 40 percent of work in the community

• Use motivational interviewing to engage and retain consumers in health promote

• Demonstrate and share healthy living practices to facilitate smoking cessation, weight loss, exercise promotion, good nutrition.

• Promote person-centered services that embrace recovery.

• Provide case management

• Coordinate with PCP/NCC on patient treatment plan

• Participate in staff meetings and integration treatment team

• Other duties as required.


• High School/GED. Diagnosed with Serious Mental Illness, in recovery, personal experience with the mental health treatment system

• Graduate of ICD’s NYS-Education Department sponsored, Human Services Assistant Vocational Training Program

• Peer Specialist Certificate preferred

• Graduates of recognized peer specialist training programs such as Howie the Harp that have successfully completed peer internship or previously worked as a peer.  

• Experience working with criminal justice involved consumers

• Preference given to consumers with lived experience of the criminal justice system

• This position is in an OMH licensed program and requires fingerprinting and clearance from the Justice Center and Child Abuse Registry

Knowledge and Skills:

• Proficient in computers 

• Fluency in Spanish preferred

• Strong Communication Skills

• Interpersonal Skills needed for peer counseling

• Demonstrates ability to work with consumers with diverse backgrounds

• Positive in their health status to coach others in health related areas

• Ability to plan, organize and complete work in a timely fashion 

• Good understanding of trauma informed care and the impact of trauma and recovery.

• Have positive attitude and commitment to wellness and health. 

 Salary: $30,000 Fulltime 35 hours. 

Additional Information

In one document, attach your cover letter and resume in PDF or Word format. No phone calls please. Only applicants selected for interviews will be contacted.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system.Your information will be kept confidential according to EEO guidelines.