Enterprise Systems Engineer, Senior
- Sierra Vista, AZ
Complete Professional Services (CPS) is a forward
thinking small business with extensive capabilities in
systems development, integration, maintenance and
support in the Federal Health Care and National
Security Information Technology (IT) domains.
CPS is searching for a Systems Engineer to support the Army Chief Information Officer (CIO)/G-6- and NETCOM- initiated actions toward the consolidation/migration of common-user messaging services into the CIO/G-6-approved DoD Enterprise Email (DEE) environment. These migrations support server consolidation efforts, and they are vital to achieving the Army G-3 and CIO/G-6 directive goals of a single Network Enterprise Center (NEC) service delivery location at each installation. The CIO/G-6 has directed this implementation specifically to support reduction of operations and maintenance (O&M) throughout the Army in both NETCOM service delivery environments and in all functional organizations.
Provide support in the management of lab environment containing initial baseline configuration and integrate Configuration Management and Control processes and procedures supporting baseline control, release management, history/feature, and version controls.
Provide technical review of all problem resolution activities prior to release of problem resolution back to an operational/fully functional state. The Contractor shall work with service providers within/through Theater Signal Command and other subordinate or supported elements to confirm required functionality and service levels including messaging services, Exchange-enabled applications, and services, are restored.
Define deviations from the operational baseline and provide recommendations to the COR indicating whether these deviations are supportable in the lab environment. The Contractor shall identify the risks associated with the deviated baselines from the operational, functional, and enterprise perspectives.
Validate status and report progress of the release management process to ensure implementation is completed as required using Government-provided services and tools.
Provide technical oversight in development of remediation guidance and documentation related to system and service interruption, compromise, and data spillage.
Provide support in the development of operational guidelines and procedures to stakeholders supporting Exchange-related services, such as providing Exchange-enabled service or application evaluation for DISA-provided hosting, evaluation of mobile device (Blackberry or other provider’s capabilities and SME PED, and other Exchange Server/AD-related functional capabilities within, and affected by, current and planned implementations.
Develop and/or perform review of operational and technical processes and procedures that support various project stakeholder mission requirements.
Develop and/or perform technical review of draft white papers and associated implementation plans.
Develop and/or present technical overview of executive summaries.
Define initial internal (Army) and provide recommended external (DISA) CIs for the purpose of documenting, managing, and sustaining the messaging system to provide consistent and persistent delivery of Exchange services. The Contractor shall recommend adjustments to CIs as appropriate to balance operational and technical requirements with security and functionality to the COR.
Monitor actual service delivery metrics globally and report discrepancies, probable causes, and suspected remediation actions.
Resolve and document post-EE-migration technical issues identified in the consolidated POA&M. The Contractor shall update corrected actions and work unresolved issues with service providers and Theater Signal Commands, by providing these commands with needed technical information regarding the project issues.
Strong Expertise in Active Directory, Exchange, SIPRnet, NIPRnet
Experience with migration of Exchange
Current Security + certification or ability to obtain within 3 months of start date
Current Secret clearance or ability to obtain
Bachelor's degree in computer science, math or engineering is Required