At CanaDream, we offer guests from all around the world the opportunity to experience Canada at their own pace in our top of the line RVs. We take great pride in helping people have unforgettable adventures, and see the country in a completely unique way. 

Every one of our team members plays an important role in creating the best experiences possible for guests, and it’s our goal to foster a supportive and collaborative environment that honors the contributions of each of those team members.  We do this through:

• First class training;
• Promptly recognizing and acting on suggestions and feedback from employees at all levels;
• Utilizing people friendly and innovative technology;
• Giving all employees the resources and support they require to thrive.

* CanaDream has moved to 292154 Crosspointe Dr, Rocky View County, AB (Close to CrossIron Mills in Balzac).

Position Summary
The Fleet Services Agent will work closely with the National Fleet Manager to ensure the implementation of cost effective asset management and maintenance strategies that will maximize performance within CanaDream’s dynamic environment, while maintaining a safe and reliable fleet.
Essential Duties and Responsibilities
•Create, edit and revise CanaDream University courses
•Perform weekly verification of inventory counts and maintain a balanced inventory consistent with the requirements of CanaDream
•Ensure the timely turnaround of parts needed
•Process warranty claims, identifying recurring vehicle issues, communicating with manufacturers, service personnel, and managers
•Complete analysis of money spent and monitor expenditures through reports
•Improve communications between service departments by ensuring service bulletins are completed in a timely manner
•Ensure winter maintenance is completed by monitoring progress towards completion and distributing weekly progress reports
•Participate in the selection and recommendation of transfer drivers.  And ensure each transfer driver provides a driver’s abstract prior to hire
•Ensure transfers occur in a timely manner; schedule driver’s flights; process driver payments
•Direct fleet-related webinars
•License and insure vehicles
•Perform special projects as assigned by the National Fleet Manager

Skill Set, Education and Experience
•3-5 years’ experience in fleet administration
•Proven customer or guest service and communication skills
•Strong computer skills and accurate data entry skills
•Flexibility; adaptable and able to multitask
•Excellent interpersonal and time management skills
•Excellent problem solving skills and strong attention to detail
•Valid driver’s license an asset

We are committed to developing each individual’s full potential through first class training, a supportive working environment, and challenging and engaging work. In return, we ask 100% willingness to embrace CanaDream’s operating principles, processes, and focus on giving guests the best possible experiences.

CanaDream Operating Principles CanaDream is proud to employ individuals who embrace our operating principles:

• Integrity, truth and transparency will be the foundation of our company

• We will support one another and staff to align goals

• We will laugh with each other

• We will accept the wisdom learned from our mistakes to ensure our future success.

If you’re interested in a rewarding position where you can learn, work hard, and have fun at the same time, then we’d love to hear from you.

Please submit your resume and cover letter to Racquel Daley. This position will remain open until a suitable candidate is found. We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.