Senior Manager, Product Coach

  • Full-time

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Learn more at captechconsulting.com.

Job Description

TRAVEL ONE WEEK PER MONTH IS REQUIRED

Your focus will be delivering results against an organization’s most complex business and technology initiatives.  Success requires the ability to adapt and perform in numerous Product Management-oriented environments. In this position, your role as a Product Coach will require you to be a strategic partner and thought leader for an organization adopting a Product Model.

Specific responsibilities for the Product Coach position include:

  • Quickly establish collaborative partnership with key stakeholders and provide coaching at all levels in an emerging Product model
  • Become a strategic partner to drive ROI and greater adoption for higher transformation success
  • Assess the current delivery environment and recommend optimal Product approaches tailored to the culture and maturity of the organization
  • Perform in various Product roles, including VP of Product, Product Manager, etc. where needed
  • Collaborate with Design and Technology team members at all levels of the organization
  • Facilitate backlog refinement, planning sessions, team touchpoints and retrospectives
  • Influence at multiple levels (team, program, portfolio) of an organization and help implement recommended changes
  • Perform hands-on project work as needed
  • Prepare and deliver effective communications (written and verbal) regarding progress

Qualifications

Specific qualifications for the Product Coach position include:

  • 10+ years’ experience working in Product roles
  • 3+ years’ leading teams of Product teams
  • Ability to facilitate the delivery of and coach others to facilitate the creation of vision statements, personas, lean canvas, roadmap, etc.
  • Product practitioner mindset with an understanding of common Product practices, value-driving oriented environments, and iterative development practices
  • Knowledge of Product frameworks/schools of thought and ability to put theory to practice while considering organizational culture resistance/adoption
  • Advanced knowledge of Jira and/or Confluence or other Agile delivery tools
  • Experience with Value Stream Mapping and Lean product development leading practices
  • Ability to establish credibility, build consensus, and achieve goals through influence
  • Ability to establish and implement an effective work hierarchy across their organization and be able to coach the effective creation of Themes, Initiatives, Epics, Features, and User Stories user stories/epics
  • Ability to coach organizations on implementing identification and resolution of dependencies, and deliver optimal solutions
  • Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people
  • Excellent interpersonal/communication skills

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.

·  Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths

·  Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs

·  Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care

·  Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more

·  Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations

·  Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.

·  401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.

At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship. 

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