Removals and Storage Specialist

Salary: £25k pa

Location: Enfield

A domestic, corporate & trade removals and storage specialist is required to handle all shipments from time of enquiry to delivery date within service parameters and cost constraints. The candidate will make maximum full use of all resources to provide an all-round move function to the extensive client base, ensuring high levels of customer service and control of internal and external costs.

Responsibilities:

Embrace the sales development of domestic, corporate & trade business within the section parameters and with the department head.- Build relationships between corporate & trade accounts and agents in order to secure more competitive business.- Attend external review meetings and client entertaining.- Ensure that close communication with customers and accounts is in order to meet all account specific and move logistical needs. - Ensure all files are handled in accordance with industry and ISO 9001 standards.- Complete export documentation, obtain Customs documentation from shippers and ensure its delivery to the destination agent in good time.- Purchase Order progress, chasing with suppliers globally and liaising with overseas agents.- Ensure all shipments are invoiced fully, on time, recognising the need to maximise on additional service charges, pass / reject all supplier invoices within 5 days of receipt.- Job rating, route selection and booking shipments direct with carriers, consolidators or agents.- Ensure timely updates of progress against target transit times to shipper and account.- Ensure corporate account & private client satisfaction at all levels.

Essential Requirements:-

Previous experience as a Logistics Manager- Excellent organisation and communication skills- Ability to understand both customer and competitive environments the candidate must be a proactive team player with the ability to remain calm and maintain a professional approach in difficult situations. The candidate will also be confident under pressure, organised with good planning and prioritising skills and be a flexible, approachable, motivated and friendly person.

This Removals position would suit a positive, forward thinking, self-motivated person with exceptional customer skills and removals or logistics experience who is keen to embrace a team ethic.