Editing and Publishing Specialist

  • Full-time

Company Description

When you’re passionate about what you do and where you work, the rest comes easy. That’s the culture at Central 1 Credit Union, and that’s precisely what we’re looking for from you. Supporting nearly 150 member credit unions across British Columbia and Ontario, we’re the backbone of the credit union system in both provinces – taking care of everything from online services and product development, to payment processing, trade association services and more.

Our team of over 600 employees represent some of the most innovative, passionate individuals you’ll ever meet; people who honestly care about the organization, its members and each other. In other words, people who love what they do.

Job Description

The Editing & Publishing Specialist provides design, editing, and publishing support for materials
provided to credit unions including materials for other Central 1 departments. This position is responsible for creating and editing user-friendly material, ensuring consistency with established standards and coordinating all aspects of publishing, and content management, including database record keeping.

You'll be primarily accountable for:

Project Support
• Review and approve the work of other team members prior to publication
• Conduct quality assurance reviews of published material and post project audits
• Create and maintain checklists, templates, guides, and manuals to ensure consistency in work processes
• Update, maintain, and audit the department database to ensure accuracy of project data
• Maintain the department project log, prioritizing projects according to the Manager’s publication schedule, legislative deadlines, and external clients’ expectations
• Contribute ideas and develop processes for increasing efficiency and improving user experience
• Generate flexible and workable solutions to problems using creativity, reasoning, good judgement, and experience along with the available information and resources
• Compile, edit, and publish the department’s monthly notice to the credit unions
• Train and mentor new and less-experienced team members

Editing
• Analyze, organize, and implement projects and tasks within an allotted time frame with a high degree of precision
• Keep project-specific checklists up-to-date to enable a transition to another team member, if necessary
• Edit material to improve readability and to detect and correct errors in spelling, punctuation, and syntax, ensuring consistency with departmental style
• Suggest or draft changes for clients; query items where necessary to confirm accuracy and completeness and obtain proper sign off before altering content
• Create interactive PDF, Word, and Excel forms, and forms in an HTML format
• Create graphics to illustrate written material and ensure that figures and graphics are correctly captioned and referred to in the text
• Confer with clients to resolve queries regarding details of publication

Publishing
• Coordinate with other team members regarding publication schedules and deadlines
• Publish manuals using a help authoring tool (e.g., WebWorks)
• Publish forms to multiple internal and extranet document libraries
• Confer with the Manager regarding notifications to be published by the Communications department
• Resolve publishing/production issues and escalate technical issues to the appropriate team member, as required

Administrative Support
• Coordinate Central Forms printed forms orders. Work with supplier to maintain and update forms supply for use by credit unions
• Provide administrative support to Financial Services for Ontario registered plans
• Perform other duties in the department as necessary


Qualifications

  • Diploma specializing in designing, editing, and publishing and 2 - 5 years of industry experience
  • Strong understanding of the publishing cycle with 1–2 years’ experience in an iterative editing environment
  • Demonstrates advanced working knowledge and understanding of document design using graphic design software, editing, and publishing
  • High attention to detail, proven organizational and time management skills to manage multiple assignments and tasks, set priorities, and adapt easily to changing conditions and work assignments
  • Experience working independently or as part of a team with minimal supervision
  • Strong command of the English language (both written and verbal)
  • Excellent client-focused interpersonal skills with the ability to work collaboratively with colleagues at all levels in a professional manner
  • Highly analytical individual with the ability to improve work processes
  • Proficient with Microsoft Office and expert working knowledge of Microsoft Word
  • Adobe Creative Suite – advanced working knowledge of InDesign and ability to manipulate images using Photoshop and Illustrator
  • Advanced working knowledge of Adobe Acrobat Professional
  • Intermediate working knowledge of help authoring tools
  • Familiar with relational databases
  • Familiar with image capture software

Additional Information

As much as we believe in working hard, we also believe in personal growth and taking time for ourselves. Accordingly, our total rewards philosophy amounts to one of the best compensation and benefits packages in the industry – from performance-based incentives and extended benefits, to training and education reimbursements and ample vacation time.

Central 1 is committed to diversity and inclusion. If you have a request for a disability-related accommodation, we will work with you to meet your needs.

Reporting to: Manager, Product Compliance and Design
Grade: D

Date Posted: October 25,  2016

Internal Applicants must apply by: November 2, 2016

*Unsolicited resumes from vendors will not be accepted for this or any position at Central 1*

**If you have issues or questions about the application process, please email humanresources @central1.com with a description of your problem**