Operations Strategist

  • Full-time

Job Description

  • Our operations team grow so fast, you will develop and set scalable processes
  • Improve our current process to be more efficient.
  • You will develop metrics & SLA of our operations process and maintain it at the most efficient and effective level.
  • You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
  • You will work closely with online sales and operations team for business process improvement and implementation.

Qualifications

  • Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
  • Experience in coordinating projects & campaigns across teams.
  • Ability to multitask and execute in a fast-paced, team-oriented environment
  • Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
  • Strong problem-solving skills and ability to identify root causes
  • Working knowledge of medium-large operations
  • Bonus Points: Experience in managing large scale operation projects either in e-commerce or call center