Bell Tech / Guest Service - entry level

  • West Chester Township, OH
  • Full-time

Company Description

The award-winning Cincinnati Marriott North in West Chester, Ohio is a luxury hotel with 295 rooms and 14,000 square feet of event space.  Cincinnati Marriott North, managed by Winegardner & Hammons is clearly recognized as one of the most successful full-service, independent hotel management companies in the nation. We've built this reputation on 50 years of outstanding performance and service, and with the help of dedicated people who share our view of excellence.

Few companies have higher standards or more complete training than Winegardner & Hammons, and few can deliver a higher level of guest service. And with over 25 hotels in our portfolio, we are continuing our plan of developing new upscale, full-service hotels. Point your career in our direction, and you will find a career path that exceeds even your level of expectation.

Job Description

This position is a combination of guest service/bell person, maintenance and housekeeping duties.

Performs a variety of routine functions to ensure guests have a comfortable stay.  Assists with luggage during check-in and check-out.  Arranges transportation as requested, may drive company van in transporting guests to locations as designated.

Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs.  Performs all assigned work requests on all electrical and mechanical equipment.  Performs and/or assigns all work requests on all electrical and mechanical equipment on the property.  Is prepared to clean sidewalks and entrances to the hotel in case of a snow or ice storm.  Reports daily to the maintenance supervisor on maintenance areas of concern in the hotel.  Provides the highest quality of service to guests at all times.

This is an entry level position.  Training will be provided. Previous customer service experience is preferred.

Qualifications

Some general/light maintenance and customer service experience is preferred.

Additional Information

Position starts at $10.71 per hour.

 

All your information will be kept confidential according to EEO guidelines.