HOST/HOSTESS

  • Cincinnati, OH
  • Full-time

Company Description

Open since 1931, the Hilton Cincinnati Netherland Plaza is one of the world's finest examples of French Art Deco style; Cincinnati's 'must-see' hotel - a registered National Historic Landmark. Our guests dine amid stunning Art Deco design at Orchids at Palm Court, the award-winning restaurant.  American Culinary Federation 2011-2012 USA Chef of the Year, Todd Kelly, creates modern American cuisine prepared with locally sourced, seasonal ingredients. Enjoy breakfast, lunch, and Sunday Brunch in The Grille at Palm Court, featuring a relaxed menu and specialty cocktails in The Bar at Palm Court.

Job Description

It only takes seven seconds to make a first impression! Join us at The Grille At Palm Court in Downtown Cincinnati and help make every first encounter an exceptional one! This critical position is responsible for greeting and efficiently seating our guests in the restaurant, providing accurate information as their dining experience awaits them.

Requirements include: Knowledge of restaurant operations; guest relations; handle reservation book, take incoming telephone calls, note reservations and special requests by guests; written and verbal English language communication skills; the ability to remember, recite and promote the variety of menu items; the ability to effectively resolve customer concerns in a friendly and positive manner. 


Qualifications

Previous experience as a Hostess/Host or Greeter, ideally within a restaurant, hotel, or country club environment is strongly preferred; prior cash handling experience required; prior experience with hands-on customer service highly preferred; exceptional communication skills, ability to manage multiple priorities and a love of working in the hospitality industry required; Open Table exposure is highly preferred, but not required; flexibility of schedule including the ability to work days, weekends, and/or holidays required. 

Additional Information

We offer an excellent benefits package including medical, dental, 401k, life insurance, vacation and personnel days, and an excellent hotel discount travel program!

Qualified applicants apply on-line @ www.cincinnatihilton.com and give us the opportunity to learn more about you!