ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

We are seeking a Tech Writer for a contract opportunity in the Denver Tech Center. These positions will be responsible for designing, researching, writing, editing, and publishing a variety of performance support documentation deliverables including policy, procedures, processes and other documentation for learning initiatives.  These can include end-user documentation, on-line help systems, tutorials, as well as administration guides, best-practice guides, and other information-based solutions. This position will be a key point of contact for project teams and provide technical writing expertise.  Complexity of the assignments may be of higher complexity regarding new business lines, compliance or include risk management.

Primary Accountabilities:

1.Consults on project teams to understand and recommend learning and performance support needs that have broad impact to the business or

greater level of complexity.

2.Serves as the technical writer point of contact on project teams and directly partners with internal client(s) to ensure agreement and support of scope and proposed deliverable(s).

3.Uses structured writing methodology to scope and plan appropriate type and level of documentation required. Adheres to established learning project schedule. Informs project manager of deviations from timeline in advance.

4.Interviews, listens and observes clients and SMEs while they perform business functions to gather information necessary to design and

develop written deliverables.

5.Develops and publishes deliverables using standards, processes and taxonomies using web authoring applications.

6.Performs usability testing to ensure validity of deliverables to ensure the policies, processes, procedures, and other documentation

function as written.

Minimum Qualifications:

• Bachelor's degree or equivalent experience in Technical Writing, Process Improvement, or a related field
• 2 years relevant work experience
• Ability to learn new tools and processes quickly.
• Exceptional skill in creating grammatically correct text, and an ability to write accurately, succinctly, and with minimal need for editing/proofing.
• Experience in creating single-sourced documentation (conditional text) to create output in more than one format (for example, PDF, HTML, Web).
• Experience in all aspects of planning, designing, implementing, testing, and delivering a documentation project.
• Ability to communicate technical information to non-technical audiences.
• Ability to work independently as well as being a contributing member of a cohesive development team.
• Ability to recognize and adapt to changing requirements, schedule changes, and any other challenges that might affect a project.
• Ability to adhere to a particular writing style to maintain a consistent voice across the modules of a product.

This position is onsite in the Denver Tech Center