Who Are We?

Closed Loop is a User Experience Optimization agency. We make online interfaces easier to use, more effective, and more profitable. We’re very good at it. Since 2001 we've been trusted consultants to some of the world's largest and most innovative companies including PayPal, Tableau Software, 3M, Allstate, Crate & Barrel, and more.

One of the reasons we’re successful is we work hard to find just the right team members, and then we work just as hard to keep them. Our team includes a unique mix of individuals: passionate, talented, and often unconventional people who…

•   love challenges
•   have extremely high standards
•   are able to multi-task while making it look easy 
•   can grasp the big picture, but with an eye for detail
•   are adept at wearing multiple hats
•   are driven to create real results for clients

Closed Loop is looking for a highly experienced Digital Advertising Manager to join our Digital Advertising Team. This is a full-time position. (Telecommuting OK)

What you’ll be doing:

• Managing multiple client digital advertising accounts including the planning, launching and optimization of each account across paid search, social & display channels
• Interacting directly with clients, managing the relationship & client expectations via clear, concise communication
• Monitoring progress of ongoing campaigns
• Compiling data and producing client reports
• Participating in client meetings (typically conference calls)
• Researching and keeping abreast of trends in SEM and digital advertising
• Working really hard but laughing a lot, too
  

Strong candidates will have most of the following:

• 5+ years experience managing search engine marketing campaigns to specific ROI goals
• Hands on experience with major paid search platforms (e.g. Google AdWords, Bing Adcenter, Facebook Ads etc)
• The ability to manage ALL facets of digital advertising & SEM campaigns and client relationships, including:
  
  • Keyword development and refinement
  • Text ad copywriting
  • A/B test execution (both of ad copy and landing pages)
  • Bid management (experience with hands-on, manual bidding; not just bid automation)
  • Campaign setting optimization
  • Reporting and analysis
  • Client meetings and relationship management on a weekly, monthly, and quarterly basis
• A high level of professionalism, accountability and personal responsibility
• Amazing project management and communication skills
• A zest for managing highly complex SEM projects for multiple clients
• Incredible data analysis skills
• Skill in using web analytic tools (Google Analytics, Omniture, etc.)
• Ability to travel to client sites and/or conferences on occasion
• High proficiency in MS Word, Excel, and PowerPoint
• Native-level fluency in English
  

Why join us?

Competitive compensation: Competitive salary based on experience.

Excellent benefits: Generous medical, dental, and vision coverage, 401k matching, Flexible Spending Account (FSA), paid holidays and paid time off.

Interesting, challenging work: We make a point of pursuing projects we find interesting. As a result, our work includes a wide variety of clients, industries, and project types.

Great colleagues: You’ll work with a team of experts who value skill and ability more than fancy rhetoric. We work hard and have as much fun as possible while doing it. There’s a lot of good laughter in the office.

INTERESTED?

If you like what you see, please upload your resume and a one-page cover letter.